NEWS | Page 5 of 6

27 Feb

NEWS

RAYA CX Empowering Youth at the ITIDA Forum

March 1, 2022
By Raya CX

It was a pleasure working alongside ITIDA, SITEL Group, and Vodafone VOIS to empower youth 💪 with knowledge on outsourcing, customer ex...

04 Nov

NEWS, PRESS RELEASES

RCX Unveils its 22 Strategy: Ready for the Metaverse, Ready for Anything!

February 8, 2026
By Raya CX

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. The main strategic goal was push...

14 Sep

NEWS, PRESS RELEASES

Ahmed Refky Discusses CX Post Pandemic Future at the Voice Tech Summit

September 11, 2022
By Raya CX

Ahmed Refky, CEO at Raya CX had a talk with Ravi Saraogi, Co-founder and President (APAC), Uniphore at the Voice Tech Summit Middle Eas...

28 Jul

NEWS, PRESS RELEASES

RAYA CX Establishes a New Company in the U.S.

February 8, 2026
By Raya CX

(Cairo - July 2021) Under its strategy aimed at promoting expansion in global markets, providing premium services, and attracting new c...

12 Jul

NEWS, PRESS RELEASES

RAYA Customer Experience Launches its Market Expansion Strategy by Acquiring Gulf CX

February 8, 2026
By Raya CX

As the world marches rapidly towards digitization, RAYA Customer Experience (RAYA CX) not only copes with the ongoing trends but also m...

05 Jul

NEWS, PRESS RELEASES

Refky Discusses RAYA CX’s Digital Transformation Leap with ICT Business

September 6, 2021
By Raya CX

As RAYA Customer Experience (RAYA CX), one of RAYA Holding subsidiaries, has acclaimed both domestic and international leadership in pr...

28 Jun

NEWS

RAYA CX Celebrates “Empower Your Future” Graduate Students

June 28, 2021
By Raya CX

On June 27th, 2021, Ahmed Refky, RAYA CX's CEO, celebrated the graduation of the "Empower Your Future" program students through a virtu...

21 Jun

NEWS, PRESS RELEASES

Business Monthly Prides RAYA CX on Its Transformation

July 11, 2021
By Raya CX

In June 2021, The Business Monthly of The Journal of the American Chamber of Commerce in Egypt has published RAYA’s grand transformatio...

20 Jun

NEWS

Raya cx gets certified by COPC for the 14th year in a row

February 8, 2026
By Raya CX

For the 14th year in a row, RAYA Customer Experience (RAYA CX) gets certified by COPC on its most recent version 6.2, the most prestigi...

30 May

NEWS

RAYA’S GRAND TRANSFORMATION TOWARDS CX EXCELLENCE

February 8, 2026
By Raya CX

Throughout the journey of exerting every effort in establishing itself as a global CX leader, the company is proud to finally announce ...