NEWS | Page 5 of 6

14 Jun

NEWS

7 HABITS OF CUSTOMER-OBSESSED COMPANIES

June 14, 2021
By Raya CX

According to the 2021 Forrester's Customer Index, CX Leaders gained 43% in performance compared to CX laggards, who saw a 33.9% decreas...

30 May

NEWS

RAYA’S GRAND TRANSFORMATION TOWARDS CX EXCELLENCE

March 3, 2022
By Raya CX

Throughout the journey of exerting every effort in establishing itself as a global CX leader, the company is proud to finally announce ...

27 May

NEWS

Raya CX Is A Contact Center World Awards 2021 Finalist

August 7, 2024
By Raya CX

Earlier this year, RAYA has announced participating in the world's largest contact center association 'Contact Center World' 2021 16th ...

23 May

NEWS

GULF-BASED COMPANY ACCEPTS RAYA CONTACT CENTER’S BINDING OFFER OF ACQUISITION

August 11, 2024
By Raya CX

RAYA Contact Center had previously disclosed submitting a binding offer to acquire a majority stake of a Gulf-based Business Process Ou...

15 Apr

NEWS

The Egyptian Minister of Youth and Sports Inspects RAYA Contact Center

August 11, 2024
By Raya CX

Dr. Ashraf Sobhy, Minister of Youth and Sports, inspected on Wednesday 14 April City Club’s customer service center at RAYA Contact Cen...

31 Mar

NEWS

Outstanding Seat Rental Solutions by RAYA Contact Center

August 11, 2024
By Raya CX

Throughout the past couple of years, Egypt has proved its outsourcing leadership ahead of many competitive countries. Countries like In...

06 Jan

NEWS

RAYA CC Received ICT-NCF Certification From ITIDA

May 21, 2021
By Raya CX

In recent years, technology and digitalization have left a great impact on Egypt to follow the competency national model and cope with ...

21 Jul

NEWS

Raya Contact Center Company re-certified for the 13th year in a row by COPC

December 25, 2024
By Raya CX

Raya Contact Center Company is proud to announce COPC re-certification for the 13th year in a row, reflecting our commitment and except...

14 Jun

NEWS

Raya Contact Center Follows The Guidelines Approved By Who And The Egyptian Government Across Sites

December 6, 2023
By Raya CX

We would like to start out by saying 'Thank You' for everything our employees are currently doing to help us meet the challenges create...

21 Jan

BLOGS, NEWS

Raya is a Certified Top Employer 2025!

January 21, 2025
By Raya CX

We are thrilled to announce that Raya CX has been certified as a Top Employer Egypt for 2025 by the prestigious Top Employers Institute...