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RCX RESOURCES

17 Aug 2023
NEWS

RAYA CX Achieves Incredible H1 2023 Earnings: Revenue Soars by 68.4% YoY

  • August 17, 2023
  • By author-avatar RAYA CX
RAYA CX’s H1 2023 earnings report has been published and we’re ecstatic about the results! We’ve seen year-on-year growth across all ...

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26 Jul 2023
RCX GUIDE

Our 9-Step RCX Guide to Seamlessly Solve Travel Customer Pain Points

  • July 26, 2023
  • By author-avatar RAYA CX
As the travel industry continues to evolve, so do the challenges faced by customers. Navigating the complexities of travel can be overw...

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05 Jun 2023
NEWS

RAYA CX Opens New Site in Riyadh to Expand its Presence in Saudi Arabia

  • September 25, 2023
  • By author-avatar RAYA CX
Riyadh, Saudi Arabia – June 4, 2023. RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer...

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30 May 2023
NEWS

RAYA CX Achieves Remarkable Q1 2023 Earnings: Revenue Soars by 76.1% YoY

  • May 30, 2023
  • By author-avatar RAYA CX
We are thrilled to share the impressive financial performance of RAYA CX for the first quarter of 2023. Our company has experienced a...

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22 May 2023
USE CASES

How Post-call Analytics Solution is Key to Enhancing CX and Operational Efficiency

  • July 4, 2023
  • By author-avatar RAYA CX
Background on RAYA CXRAYA CX, a global outsourcer specializing in customer experience management, strives to provide exceptional servic...

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20 May 2023
USE CASES

How Real-time Call Analysis & Agent Assistant with Speech Analysis Solution Unlocks Results

  • July 4, 2023
  • By author-avatar RAYA CX
Self-service Virtual AgentsRAYA CX is a leading global outsourcer that provides exceptional customer experience solutions to various in...

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14 May 2023
USE CASES

Enhancing Customer Experience with Predictive Analysis in Self-Service Virtual Agents

  • July 6, 2023
  • By author-avatar RAYA CX
Why Use Predictive Analysis?In today's fast-paced digital era, contact centers strive to deliver exceptional customer experiences while...

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30 Mar 2023
CASE STUDIES

Uncover the CX and DX Strategy Behind RAYA CX’s High Levels of Customer Happiness

  • March 30, 2023
  • By author-avatar RAYA CX
Customer happiness. We all want it but how do we get it, maintain it, and grow it? Customer experience and digital transformation ...

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21 Mar 2023
NEWS, PRESS RELEASES

IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

  • September 25, 2023
  • By author-avatar RAYA CX
For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the...

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15 Mar 2023
NEWS

RAYA CX Welcomes its New CEO Ahmed Aboulezz

  • March 15, 2023
  • By author-avatar RAYA CX
RAYA CX gladly announces the appointment of our new CEO, Ahmed Aboulezz. Aboulezz has over 20+ years of experience in customer excel...

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RAYA Customer Experience provides next-generation BPO and CX on behalf of clients across various verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

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  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • DIFFERENTIATORS
    • SOCIAL IMPACT
      • Empower Your Future Program
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
    • INFORMATION TECHNOLOGY OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • FINTECH & BFSI
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT & PUBLIC SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • USE CASES
    • NEWS
    • PRESS RELEASES
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    • RCX GUIDE
    • INTERVIEWS
    • WEBINARS
    • WHITEPAPERS
  • CAREERS
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  • GET IN TOUCH
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