RCX RESOURCES
15
Feb
IAOP® Recognizes Raya CX as a Leader in the 2026 Global Outsourcing 100®
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By
Raya CX
Raya CX has once again been recognized by the International Association of Outsourcing Professionals (IAOP®) as a Leader in the 2026 Gl...
28
Jan
Raya Named Top Employer Egypt 2026 for the Fourth Consecutive Year
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By
Raya CX
We are proud to announce that Raya CX has been officially certified as a Top Employer Egypt 2026 by the esteemed Top Employers Institut...
04
Jan
Celebrating 8 Years of PCI DSS Excellence at Raya CX (RCX)
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By
Raya CX
At Raya CX (RCX), trust is not a promise, it’s a practice.
We are proud to announce that RCX has successfully maintained PCI DSS (Pa...
08
Dec
Raya CX Earns the Egyptian Gender Equity Seal: A Milestone in Our Commitment to Women’s Empowerment
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By
Raya CX
At Raya Customer Experience (Raya CX), we believe that empowering women is not just an organizational value — it’s a strategic investme...
30
Nov
Raya CX has expanded its global collaboration efforts by forming a new strategic partnership with RSVP
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By
Raya CX
Raya Customer Experience (Raya CX), part of Raya Holding for Financial Investments, has expanded its global collaboration efforts by fo...
16
Nov
Raya CX Exclusive Success Snapshot | Powering 150% Growth for a Leading Kuwaiti Foodservice Giant
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By
Raya CX
For the past decade, Raya CX has been the customer experience backbone for one of Kuwait’s most prominent foodservice conglomerates, a ...
15
Nov
Omnichannel CX 2.0 is here and it’s reshaping how brands engage with their customers!
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By
Raya CX
Customer expectations have changed dramatically in recent years. Whether reaching out through WhatsApp, voice, email, social media, or ...
14
Nov
Understanding Customer Behavior Through Data-Driven Decision Making
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By
Raya CX
Customer expectations today are shaped by convenience, personalization, and anticipation. People no longer want brands to simply respon...
09
Nov
Conversational AI: Transforming Customer Experience in UAE & KSA
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By
Raya CX
Customer expectations are evolving rapidly, and users now expect service that is instant, natural, human-like, and available across the...
08
Nov
Agentic AI: Connecting People, Systems & Strategy for Intelligent CX Transformation
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By
Raya CX
Across industries, customer experience has become the strongest competitive advantage.
Traditional automation has helped improve eff...