Business Monthly Prides RAYA CX on Its Transformation

In June 2021, The Business Monthly of The Journal of the American Chamber of Commerce in Egypt has published RAYA’s grand transformation towards CX excellence.

The RAYA Contact Center (RCC) transformation to RAYA Customer Experience (RCX) marks one of the many steps the company is taking to introduce its CX digital capabilities and tools that support providing the needed CX service on a global scale.

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