GAMING SOLUTIONS
RAYA CX
GAMING SOLUTIONS
We provide video game outsourcing services to games companies to earn competitive advantages through customer service, content moderation, and digital enablement that add value to the player’s CX journey.
Games-as-a-Service (GaaS) is playing a significant role in boosting the global market, and gaming companies are poised to accelerate their hyper-growth.
The sheer complexity of developing games and the need for committed collaboration to move the needle in game development phases from concept to deployment paves the way for RAYA CX gaming solutions expertise to support AI and Bots, increasing player controllable activities, and player loyalty and reactivation.
To provide top-notch CX to players throughout their journey, we focus on player self-service, social media support, email support, and player analytics. Having a dedicated team of game experts in place that are ready to efficiently face incoming challenges and finding reliable outsourcing partners leave gaming companies in a better place with an increasing rate of more loyal gaming enthusiasts.
RAYA CX ADDS VALUE
TO THE PLAYER CX JOURNEY
PLAYER
SELF-SERVICE
PLAYER
SOCIAL SUPPORT
PLAYER
EXPERIENCE
PLAYER
ASSISTED SERVICES
PLAYER
ANALYTICS
PLAYER
LOYALTY & REACTIVATION
A LOOK AT OUR SOLUTIONS
RAYA IS YOUR BRIDGE THAT BRINGS AN EXCITING, EXCEPTIONAL, AND ELEVATED SHOPPING EXPERIENCE TO YOUR CUSTOMERS.
FEATURED RESOURCES
19
Apr
2024
Raya Customer Experience Announces Appointment of Alaa ElKhishen as Chief Executive Officer
Cairo, Egypt, 17th of April 2024: Raya Customer Experience (RCX), a leading BPO company, is pleased to announce the appointment of Al...
19
Mar
2024
RAYA CX Achieves Impressive FY 2023 Earnings: Revenue Soars by 60% YoY
RAYA CX has just released its FY 2023 financial report, and we're thrilled with the results! We've witnessed substantial year-on-year...
29
Feb
2024
David Rickard on AI in Europe on Unforgettable CX Journeys
Episode 1: How AI is Creating Unforgettable CX Journeys in Europe
This is Unforg...