GAMING SOLUTIONS

RAYA CX
GAMING SOLUTIONS
We provide video game outsourcing services to games companies to earn competitive advantages through customer service, content moderation, and digital enablement that add value to the player’s CX journey.
Games-as-a-Service (GaaS) is playing a significant role in boosting the global market, and gaming companies are poised to accelerate their hyper-growth.
The sheer complexity of developing games and the need for committed collaboration to move the needle in game development phases from concept to deployment paves the way for RAYA CX gaming solutions expertise to support AI and Bots, increasing player controllable activities, and player loyalty and reactivation.
To provide top-notch CX to players throughout their journey, we focus on player self-service, social media support, email support, and player analytics. Having a dedicated team of game experts in place that are ready to efficiently face incoming challenges and finding reliable outsourcing partners leave gaming companies in a better place with an increasing rate of more loyal gaming enthusiasts.

RAYA CX ADDS VALUE
TO THE PLAYER CX JOURNEY

SELF-SERVICE

PLAYER
SELF-SERVICE

SOCIAL-SUPPORT

PLAYER
SOCIAL SUPPORT

EXPERIENCE

PLAYER
EXPERIENCE

ASSISTED-SERVICES

PLAYER
ASSISTED SERVICES

ANALYTICS

PLAYER
ANALYTICS

LOYALTY-&-REACTIVATION

PLAYER
LOYALTY & REACTIVATION

A LOOK AT OUR SOLUTIONS

FEATURED RESOURCES

Load more posts
Loading...

RAYA IS YOUR BRIDGE THAT BRINGS AN EXCITING, EXCEPTIONAL, AND ELEVATED SHOPPING EXPERIENCE TO YOUR CUSTOMERS.
LET’S TALK

CONTACT US

GET THE LATEST UPDATES FROM
RAYA CX EXPERTS!

Field is required!
Field is required!
Field is required!
Field is required!
Field is required!
Field is required!
SUBSCRIBE
RAYACX  Privacy Policy  Apply.

What Experts Say About Us

David Rickard

“RAYA CX has expanded its presence to the GCC and invested in digital technologies as well as building its CX advisory services, which will leave them well-positioned to serve clients looking for an end-to-end CX solution.”

David Rickard Vice President, Everest Group
Ryan-Strategic-testimonials

“With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals”

Peter Ryan Ryan strategic advisory
IAOP-Logo-Only_HIRES

“Your participation demonstrates a commitment to excellence and continuous improvement that is the hallmark of the outsourcing industry.”

IAOP
GCXA21-logo

“These were good initiatives taken during the crisis to manage the situation. You worked well on employee satisfaction, and your CSAT scores improved, as did employee experience scores.”

GCXA21 Judges