GAMING SOLUTIONS
RAYA CX
GAMING SOLUTIONS
We provide video game outsourcing services to games companies to earn competitive advantages through customer service, content moderation, and digital enablement that add value to the player’s CX journey.
Games-as-a-Service (GaaS) is playing a significant role in boosting the global market, and gaming companies are poised to accelerate their hyper-growth.
The sheer complexity of developing games and the need for committed collaboration to move the needle in game development phases from concept to deployment paves the way for RAYA CX gaming solutions expertise to support AI and Bots, increasing player controllable activities, and player loyalty and reactivation.
To provide top-notch CX to players throughout their journey, we focus on player self-service, social media support, email support, and player analytics. Having a dedicated team of game experts in place that are ready to efficiently face incoming challenges and finding reliable outsourcing partners leave gaming companies in a better place with an increasing rate of more loyal gaming enthusiasts.
RAYA CX ADDS VALUE
TO THE PLAYER CX JOURNEY
PLAYER
SELF-SERVICE
PLAYER
SOCIAL SUPPORT
PLAYER
EXPERIENCE
PLAYER
ASSISTED SERVICES
PLAYER
ANALYTICS
PLAYER
LOYALTY & REACTIVATION
A LOOK AT OUR SOLUTIONS
FEATURED RESOURCES
17
Aug
2023
RAYA CX Achieves Incredible H1 2023 Earnings: Revenue Soars by 68.4% YoY
RAYA CX’s H1 2023 earnings report has been published and we’re ecstatic about the results! We’ve seen year-on-year growth across all ...
26
Jul
2023
Our 9-Step RCX Guide to Seamlessly Solve Travel Customer Pain Points
As the travel industry continues to evolve, so do the challenges faced by customers. Navigating the complexities of travel can be overw...
05
Jun
2023
RAYA CX Opens New Site in Riyadh to Expand its Presence in Saudi Arabia
Riyadh, Saudi Arabia – June 4, 2023. RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer...
RAYA IS YOUR BRIDGE THAT BRINGS AN EXCITING, EXCEPTIONAL, AND ELEVATED SHOPPING EXPERIENCE TO YOUR CUSTOMERS.
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