GOVERNMENT
& PUBLIC SERVICES
& PUBLIC SERVICES
We help government organizations decrease their overall business structure and services costs while maintaining efficiency and provide the required services with CX best practices in mind.
By offering a comprehensive solution to government agencies comprised of people, established processes, and cutting-edge technology, we ensure great customer service and execution of resident requirements and needs. In this domain, we offer multiple services such as inquiries, updating the public with law changes, applications required for multiple processes and campaign support, pension services, educational contact centers for public university applications among many more services.
RAYA IS YOUR BRIDGE THAT BRINGS AN EXCITING, EXCEPTIONAL, AND ELEVATED SHOPPING EXPERIENCE TO YOUR CUSTOMERS.
FEATURED RESOURCES
Jet-Set with Tech: Transforming Customer Experience in the Travel Industry
BPO Case Study: How RAYA CX Scaled the HRO of the Leading Bank in Egypt 2000% to meet its 19 million customers’ needs
RAYA CX gets certified by COPC for the 17th year in a row
What Experts Say About Us
![ISO-Copy ISO Quality Certification](https://rayacx.com/wp-content/uploads/2022/11/ISO-Copy.png 175w, https://rayacx.com/wp-content/uploads/2022/11/ISO-Copy-150x150.png 150w)
![COPC-Copy-1-1 COPC](https://rayacx.com/wp-content/uploads/2023/02/COPC-Copy-1-1.png 175w, https://rayacx.com/wp-content/uploads/2023/02/COPC-Copy-1-1-150x150.png 150w)
![TÜV_Süd TUV- SUD Certified](https://rayacx.com/wp-content/uploads/2022/11/TUV_Sud.png 175w, https://rayacx.com/wp-content/uploads/2022/11/TUV_Sud-150x150.png 150w)
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