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NEWS

HomeArchive by Category "NEWS"
PCI DSS Compliance: 8 Consecutive Years of Security at Raya CX
04 Jan
NEWS

Celebrating 8 Years of PCI DSS Excellence at Raya CX (RCX)

  • January 13, 2026
  • By author-avatar Raya CX
At Raya CX (RCX), trust is not a promise, it’s a practice. We are proud to announce that RCX has successfully maintained PCI DSS (Pa...

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08 Dec
NEWS

Raya CX Earns the Egyptian Gender Equity Seal: A Milestone in Our Commitment to Women’s Empowerment

  • December 8, 2025
  • By author-avatar Raya CX
At Raya Customer Experience (Raya CX), we believe that empowering women is not just an organizational value — it’s a strategic investme...

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Raya CX and RSVP representatives signing an MoU to enhance Customer Experience UK
30 Nov
NEWS

Raya CX has expanded its global collaboration efforts by forming a new strategic partnership with RSVP

  • December 31, 2025
  • By author-avatar Raya CX
Raya Customer Experience (Raya CX), part of Raya Holding for Financial Investments, has expanded its global collaboration efforts by fo...

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COPC Customer Experience CX: Raya CX's 18-Year Certification
22 Jun
BLOGS, NEWS

18 Years in a Row: Raya CX Extends Its Legacy of COPC-Certified Excellence

  • June 24, 2025
  • By author-avatar Raya CX
That’s how long Raya CX has maintained its COPC Customer Experience (CX) Standard certification — one of the most demanding and prestig...

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Raya CX Named IAOP Global Outsourcing 100 Leader for 5th Year
24 Feb
BLOGS, NEWS

IAOP® Recognizes RAYA CX a Leader in the 2025 Global 100 Outsourcing List

  • February 25, 2025
  • By author-avatar Raya CX
Raya CX Recognized as a Leader in IAOP’s Global Outsourcing 100 for the 5th Consecutive Year Raya Customer Experience (Raya CX) is p...

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21 Jan
BLOGS, NEWS

Raya is a Certified Top Employer 2025!

  • November 26, 2025
  • By author-avatar Raya CX
We are thrilled to announce that Raya CX has been certified as a Top Employer Egypt for 2025 by the prestigious Top Employers Institute...

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Orange & Raya CX: Telecom & CX Innovation
12 Jan
BLOGS, NEWS

Orange & Raya CX Collaboration: A New Era of Telecom Excellence and CX Innovation

  • February 11, 2025
  • By author-avatar Raya CX
We are thrilled to announce a dynamic partnership poised to reshape how businesses engage with customers through CX innovation. The off...

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RAYA CX Q3 2024 Results showcased remarkable Q3 2024 growth
18 Nov
NEWS

RAYA CX Q3 2024 Results!

  • October 5, 2025
  • By author-avatar Raya CX
We are excited to share the RAYA CX Q3 2024 Results! This performance showcases remarkable achievements across the board, including yea...

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Raya CX: Re-certified to COPC CX Standard for Contact Centers -17 years
01 Jul
NEWS

RAYA CX gets certified by COPC for the 17th year in a row

  • March 4, 2025
  • By author-avatar Raya CX
We are proud to be COPC Contact Centers certified for the 17th year in a row! The COPC certification is the most prestigious recognitio...

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RAYA CX has just remarkable revenue released its Q1 2024
19 May
NEWS

Strong Q1 2024 Results!

  • August 6, 2024
  • By author-avatar Raya CX
RAYA CX has just released its Q1 2024 financial report, and we're happy with the results! We've witnessed substantial year-on-year grow...

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RAYA Customer Experience provides next-generation BPO and CX on behalf of clients across various verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

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© 2025 - RAYA CUSTOMER EXPERIENCE, All Rights Reserved.
  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • SOCIAL IMPACT
      • Empower Your Future Program
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
    • INFORMATION TECHNOLOGY OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • FINTECH & BFSI
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT & PUBLIC SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • USE CASES
    • WHITEPAPERS
    • PRESS RELEASES
    • INTERVIEWS
      • Unforgettable CX Journeys
    • WEBINARS
    • NEWS
    • INFOGRAPHICS
    • RCX GUIDE
  • CAREERS
    • JOIN RAYA CX
  • GET IN TOUCH
  • INVESTOR RELATIONS
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