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NEWS

HomeArchive by Category "NEWS" (Page 6)
27 May
NEWS

Raya CX Is A Contact Center World Awards 2021 Finalist

  • February 8, 2026
  • By author-avatar Raya CX
Earlier this year, RAYA has announced participating in the world's largest contact center association 'Contact Center World' 2021 16th ...

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23 May
NEWS

GULF-BASED COMPANY ACCEPTS RAYA CONTACT CENTER’S BINDING OFFER OF ACQUISITION

  • February 8, 2026
  • By author-avatar Raya CX
RAYA Contact Center had previously disclosed submitting a binding offer to acquire a majority stake of a Gulf-based Business Process Ou...

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15 Apr
NEWS

The Egyptian Minister of Youth and Sports Inspects RAYA Contact Center

  • February 8, 2026
  • By author-avatar Raya CX
Dr. Ashraf Sobhy, Minister of Youth and Sports, inspected on Wednesday 14 April City Club’s customer service center at RAYA Contact Cen...

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31 Mar
NEWS

Outstanding Seat Rental Solutions by RAYA Contact Center

  • February 8, 2026
  • By author-avatar Raya CX
Throughout the past couple of years, Egypt has proved its outsourcing leadership ahead of many competitive countries. Countries like In...

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06 Jan
NEWS

RAYA CC Received ICT-NCF Certification From ITIDA

  • May 21, 2021
  • By author-avatar Raya CX
In recent years, technology and digitalization have left a great impact on Egypt to follow the competency national model and cope with ...

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21 Jul
NEWS

Raya Contact Center Company re-certified for the 13th year in a row by COPC

  • February 8, 2026
  • By author-avatar Raya CX
Raya Contact Center Company is proud to announce COPC re-certification for the 13th year in a row, reflecting our commitment and except...

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14 Jun
NEWS

Raya Contact Center Follows The Guidelines Approved By Who And The Egyptian Government Across Sites

  • December 6, 2023
  • By author-avatar Raya CX
We would like to start out by saying 'Thank You' for everything our employees are currently doing to help us meet the challenges create...

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15 Oct
NEWS

Why is Egypt an attractive location for multinational ICT companies?

  • December 25, 2024
  • By author-avatar Raya CX
Egypt's successful efforts to carve a niche as a regional hub for technology and innovation, and attract multinational ICT companies ar...

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17 Apr
NEWS

Outstanding FY 2024 Results!

  • April 17, 2025
  • By author-avatar Raya CX
We are excited to share RAYA CX’s FY 2024 performance, showcasing remarkable achievements across the board! We’ve seen year-on-year gro...

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RAYA Customer Experience provides next-generation BPO and CX on behalf of clients across various verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

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  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • SOCIAL IMPACT
      • Empower Your Future Program
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
    • INFORMATION TECHNOLOGY OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • FINTECH & BFSI
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT & PUBLIC SERVICE
  • RCX RESOURCES
    • BLOGS
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    • USE CASES
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      • Unforgettable CX Journeys
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