BLOGS | RAYA CX

18 Sep 2024

Hyper-Personalization in E-Commerce: Knowing Your Customers Better Than They Know Themselves

September 19, 2024
By Raya CX

Experiences are everywhere, but truly great ones are memorable. When shopping online customers have preferences and need options, cus...

17 Jul 2024

BLOGS

Jet-Set with Tech: Transforming Customer Experience in the Travel Industry

July 18, 2024
By Raya CX

Ready, set, go! And you can’t go without the right customer experience. The travel industry has been booming for years after Covid an...

12 Jun 2024

BLOGS

Flex to Impress: Scaling Customer Experience Through Adaptability

August 8, 2024
By Raya CX

Customer demands and market landscapes shift rapidly. To thrive, businesses must be agile and proactive. Technology and workforce nee...

22 Feb 2024

BLOGS

IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List

June 27, 2024
By Raya CX

For the fourth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by th...

18 Feb 2024

BLOGS

Customer Happiness Recipe: The Perfect Blend of CX Ingredients

August 15, 2024
By Raya CX

Customer happiness is the cornerstone of any thriving business. Creating a delightful customer experience is like crafting a mouthwat...

26 Oct 2023

BLOGS, INFOGRAPHICS

UAE E-commerce: CX Unlocks Opportunities

August 12, 2024
By Raya CX

The UAE is known as a shopping haven from luxury brands to exclusive items and everything in between. It’s a shopping addict's dream....

23 Feb 2023

BLOGS

How Will CX Look Like in the Metaverse?

September 17, 2024
By Raya CX

Enhance customer experiences in the metaverse, a virtual world where people interact with each other and digital objects. With the ri...

23 Jan 2023

BLOGS, INFOGRAPHICS

10 Ways Investing in CX can Drive Your Business’ Growth

August 27, 2024
By Raya CX

There’s always talk about customer experience and spending on CX outsourcing services, but is the ROI there? Numerous studies show c...

22 Jan 2023

BLOGS, NEWS

Raya is a Certified Top Employer 2023!

January 22, 2023
By Raya CX

We’re proud to announce that we are now a certified Top Employer by the global authority Top Employers Institute which recognizes exc...

21 Dec 2022

BLOGS, NEWS

RAYA CX is celebrating 15 successful years with General Motors Middle East!

September 25, 2023
By Raya CX

RAYA CX is proudly celebrating its strong partnership of 15 years with General Motors Middle East! A partnership that has been a true...