27 Nov 2024 BLOGS Customer Centricity: Transforming Call Centers into CX Powerhouses December 3, 2024 By Raya CX 0 comments Customer centricity is a term thrown around often but what does it really mean for CX providers and how can it transform your busines...Continue reading
18 Sep 2024 BLOGS Hyper-Personalization in E-Commerce: Knowing Your Customers Better Than They Know Themselves September 26, 2024 By Raya CX Experiences are everywhere, but truly great ones are memorable. When shopping online customers have preferences and need options, cus...Continue reading
17 Jul 2024 BLOGS Jet-Set with Tech: Transforming Customer Experience in the Travel Industry July 18, 2024 By Raya CX Ready, set, go! And you can’t go without the right customer experience. The travel industry has been booming for years after Covid an...Continue reading
12 Jun 2024 BLOGS Flex to Impress: Scaling Customer Experience Through Adaptability August 8, 2024 By Raya CX Customer demands and market landscapes shift rapidly. To thrive, businesses must be agile and proactive. Technology and workforce nee...Continue reading
23 May 2024 BLOGS Enhancing Customer Experience through AI-driven CX: Bringing Innovation and Human Connection Together November 5, 2024 By Raya CX We are pleased to share this guest blog post written by Aishwarya Barjatya, Practice Director, and Rishav Kumar, Senior Analyst at Ev...Continue reading
29 Feb 2024 BLOGS, NEWS Raya is a Certified Top Employer 2024! October 30, 2024 By Madlen zaki We're thrilled to announce that Raya CX has been certified as a Top Employer 2024 by the prestigious Top Employers Institute. This ...Continue reading
22 Feb 2024 BLOGS IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List June 27, 2024 By Raya CX For the fourth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by th...Continue reading
18 Feb 2024 BLOGS Customer Happiness Recipe: The Perfect Blend of CX Ingredients August 15, 2024 By Raya CX Customer happiness is the cornerstone of any thriving business. Creating a delightful customer experience is like crafting a mouthwat...Continue reading
26 Oct 2023 BLOGS, INFOGRAPHICS UAE E-commerce: CX Unlocks Opportunities August 12, 2024 By Raya CX The UAE is known as a shopping haven from luxury brands to exclusive items and everything in between. It’s a shopping addict's dream....Continue reading
23 Feb 2023 BLOGS How Will CX Look Like in the Metaverse? September 17, 2024 By Raya CX Enhance customer experiences in the metaverse, a virtual world where people interact with each other and digital objects. With the ri...Continue reading