Healthcare is a very dynamic and varied industry, and end consumers and patients have become more involved in the processes and decisions and are greatly impacted by the customer experience they come across from the different service providers.
Over the past 20 years, Raya CX has been continuously developing its best practice for addressing its health care client needs through a continuous development and optimization process that led to numerous success stories and testimonials from different client organizations across the region.
A LOOK AT OUR SOLUTIONS
RAYA IS YOUR BRIDGE THAT BRINGS AN EXCITING, EXCEPTIONAL, AND ELEVATED SHOPPING EXPERIENCE TO YOUR CUSTOMERS.
What Experts Say About Us
“With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals”
“Your participation demonstrates a commitment to excellence and continuous improvement that is the hallmark of the outsourcing industry.”
“A good strategy is to put your employees first and provide better support and services to your clients. The product offers an easy way to find and execute tasks and automate repetitive tasks—a great tool, for pushing announcements and notifications to the employees.”
“These were good initiatives taken during the crisis to manage the situation. You worked well on employee satisfaction, and your CSAT scores improved, as did employee experience scores.”