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NEWS

HomeArchive by Category "NEWS" (Page 4)
RAYA CX Signs a Strategic Partnership Agreement with Zain Saudi Arabia to Manage its Customer Experience in KSA
22 Aug
NEWS, PRESS RELEASES

RAYA CX Signs a Strategic Partnership Agreement with Zain KSA to Manage its CX in KSA

  • November 26, 2024
  • By author-avatar Raya CX
RAYA Customer Experience, a subsidiary of Raya Holding for Financial Investments, announced that it has signed a strategic partnership ...

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RAYA CX H1 2022 Earnings Note from the CEO
16 Aug
NEWS

RAYA CX H1 2022 Earnings: Note from the CEO

  • September 8, 2022
  • By author-avatar Raya CX
RAYA CX’s H1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, “I’m glad to see the year-on-year growth across all ...

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CX Real Estate Excellence: Raya CX & Palm Hills (5 Years)
19 Jun
NEWS

RAYA CX and Palm Hills Developments Celebrating a Successful 5-Year Partnership of CX Excellence

  • May 6, 2025
  • By author-avatar Raya CX
This month RAYA CX and Palm Hills Developments celebrated their 5-year partnership going strong with the attendance of the VP of Client...

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Raya CX: Re-certified to COPC CX Standards for call center along15 years
08 Jun
NEWS

Raya CX gets certified by COPC for the 15th year in a row

  • March 4, 2025
  • By author-avatar Raya CX
We are proud to be COPC call center certified for the 15th year in a row! The COPC certification is the most prestigious recognition in...

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26 May
NEWS

RAYA CX Wins the Best CX and Operational Excellence at CX Live Awards

  • March 11, 2025
  • By author-avatar Raya CX
RAYA CX team receives the award for Best CX and Operational Excellence on our behalf at the CX Live Awards, Middle East 2022!   A bi...

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19 May
NEWS

RAYA CX Q1 2022 Earnings: Note from the CEO

  • August 26, 2025
  • By author-avatar Raya CX
RAYA CX Q1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, I’m pleased to see year-on-year growth across all figu...

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06 Apr
NEWS

RAYA CX Salutes its 2021 RAC Winners

  • April 6, 2022
  • By author-avatar Raya CX
RAYA CX has recognized 6 outstanding RCXers who have been added to the RAYA Achievers Club (RAC). RAC is where RAYA brings its top achi...

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RAYA CX FutureTECH accelerated 6 disruptive startups, driving commercialization
28 Mar
NEWS

RAYA CX Accelerating Future Corporations Today

  • November 24, 2025
  • By author-avatar Raya CX
RAYA CX was glad to enable 6 incredible startup companies to accelerate in its FutureTECH corporate program’s first cycle. 120 companie...

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27 Feb
NEWS

RAYA CX Empowering Youth at the ITIDA Forum

  • March 1, 2022
  • By author-avatar Raya CX
It was a pleasure working alongside ITIDA, SITEL Group, and Vodafone VOIS to empower youth 💪 with knowledge on outsourcing, customer ex...

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RAYA CX CEO and executive team announcing 2022 strategy focused on digital CX Strategy and global expansion
04 Nov
NEWS, PRESS RELEASES

RCX Unveils its 22 Strategy: Ready for the Metaverse, Ready for Anything!

  • November 24, 2025
  • By author-avatar Raya CX
RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. The primary strategic goal was t...

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RAYA Customer Experience provides next-generation BPO and CX on behalf of clients across various verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

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  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • SOCIAL IMPACT
      • Empower Your Future Program
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
    • INFORMATION TECHNOLOGY OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • FINTECH & BFSI
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT & PUBLIC SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • USE CASES
    • WHITEPAPERS
    • PRESS RELEASES
    • INTERVIEWS
      • Unforgettable CX Journeys
    • WEBINARS
    • NEWS
    • INFOGRAPHICS
    • RCX GUIDE
  • CAREERS
    • JOIN RAYA CX
  • GET IN TOUCH
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