WHITE GOODS
WHITE GOODS
We provide an optimal combination of integrated Web, live agent, and IVR channels, with exceptional customer experience based on your program’s needs. We ensure your company is compliant with industry regulations and is leveraging a large, geographically diverse labor pool with the knowledge base and systems that support the dissemination of information.
Comprehensive agent recruiting, hiring and training ensure that our advisors positively represent your products and services to improve your customers’ brand loyalty and product use. We provide all information needed by agents to handle customer inquiries via an easily accessible knowledge base. Through an optimal combination of integrated Web, live agent, and IVR channels, SUPPLIER provides an exceptional customer experience based on your program needs with the best in class security to ensure your company is compliant with industry regulations. As a final point, our company can leverage a large, geographically diverse labor pool with the knowledge base and systems that support the dissemination of information such as marketing promotions, product changes, and inventory notices.
A LOOK AT OUR SOLUTIONS
RAYA IS YOUR BRIDGE THAT BRINGS AN EXCITING, EXCEPTIONAL, AND ELEVATED SHOPPING EXPERIENCE TO YOUR CUSTOMERS.
FEATURED RESOURCES
Jet-Set with Tech: Transforming Customer Experience in the Travel Industry
BPO Case Study: How RAYA CX Scaled the HRO of the Leading Bank in Egypt 2000% to meet its 19 million customers’ needs
RAYA CX gets certified by COPC for the 17th year in a row
What Experts Say About Us
![ISO-Copy ISO Quality Certification](https://rayacx.com/wp-content/uploads/2022/11/ISO-Copy.png 175w, https://rayacx.com/wp-content/uploads/2022/11/ISO-Copy-150x150.png 150w)
![COPC-Copy-1-1 COPC](https://rayacx.com/wp-content/uploads/2023/02/COPC-Copy-1-1.png 175w, https://rayacx.com/wp-content/uploads/2023/02/COPC-Copy-1-1-150x150.png 150w)
![TÜV_Süd TUV- SUD Certified](https://rayacx.com/wp-content/uploads/2022/11/TUV_Sud.png 175w, https://rayacx.com/wp-content/uploads/2022/11/TUV_Sud-150x150.png 150w)
![SSAE2](https://rayacx.com/wp-content/uploads/2022/11/SSAE2-2.png 175w, https://rayacx.com/wp-content/uploads/2022/11/SSAE2-2-150x150.png 150w)