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27 Feb 2022

RAYA CX Empowering Youth at the ITIDA Forum

March 1, 2022
By Raya CX

It was a pleasure working alongside ITIDA, SITEL Group, and Vodafone VOIS to empower youth 💪 with knowledge on outsourcing, customer ...

04 Nov 2021

NEWS, PRESS RELEASES

RCX Unveils its 22 Strategy: Ready for the Metaverse, Ready for Anything!

September 25, 2023
By Raya CX

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. The main strategic goal was pu...

14 Sep 2021

NEWS, PRESS RELEASES

Ahmed Refky Discusses CX Post Pandemic Future at the Voice Tech Summit

September 11, 2022
By Raya CX

Ahmed Refky, CEO at Raya CX had a talk with Ravi Saraogi, Co-founder and President (APAC), Uniphore at the Voice Tech Summit Middle E...

28 Jul 2021

NEWS, PRESS RELEASES

RAYA CX Establishes a New Company in the U.S.

August 1, 2021
By Raya CX

(Cairo - July 2021) Under its strategy aimed at promoting expansion in global markets, providing premium services, and attracting new...

12 Jul 2021

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RAYA Customer Experience Launches its Market Expansion Strategy by Acquiring Gulf CX

August 18, 2022
By Raya CX

As the world marches rapidly towards digitization, RAYA Customer Experience (RAYA CX) not only copes with the ongoing trends, but man...

05 Jul 2021

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Refky Discusses RAYA CX’s Digital Transformation Leap with ICT Business

September 6, 2021
By Raya CX

As RAYA Customer Experience (RAYA CX), one of RAYA Holding subsidiaries, has acclaimed both domestic and international leadership in ...

28 Jun 2021

NEWS

RAYA CX Celebrates “Empower Your Future” Graduate Students

June 28, 2021
By Raya CX

On June 27th, 2021, Ahmed Refky, RAYA CX's CEO, celebrated the graduation of the "Empower Your Future" program students through a vir...

21 Jun 2021

NEWS, PRESS RELEASES

Business Monthly Prides RAYA CX on Its Transformation

July 11, 2021
By Raya CX

In June 2021, The Business Monthly of The Journal of the American Chamber of Commerce in Egypt has published RAYA’s grand transformat...

20 Jun 2021

NEWS

Raya cx gets certified by COPC for the 14th year in a row

December 6, 2023
By Raya CX

For the 14th year in a row, RAYA Customer Experience (RAYA CX) gets certified by COPC on its most recent version 6.2, the most presti...

14 Jun 2021

NEWS

7 HABITS OF CUSTOMER-OBSESSED COMPANIES

June 14, 2021
By Raya CX

According to the 2021 Forrester's Customer Index, CX Leaders gained 43% in performance compared to CX laggards, who saw a 33.9% decre...