RCX RESOURCES | Page 9 of 12

16 Sep

Raya CX Recognized by Everest Group as an Aspirant in CXM in EMEA

January 15, 2025
By Raya CX

Raya Customer Experience secured a position in Everest Group’s 2021 Customer Experience Management (CXM) PEAK Matrix® Assessment. Gaini...

14 Sep

NEWS, PRESS RELEASES

Ahmed Refky Discusses CX Post Pandemic Future at the Voice Tech Summit

September 11, 2022
By Raya CX

Ahmed Refky, CEO at Raya CX had a talk with Ravi Saraogi, Co-founder and President (APAC), Uniphore at the Voice Tech Summit Middle Eas...

06 Sep

PRESS RELEASES

Raya CX Appoints Chief Revenue Officer

September 25, 2023
By Raya CX

With its most recent acquisition and expansion to North America, Raya CX appoints Sam Hanna as Chief Revenue Officer “Raya CX has b...

30 Aug

PRESS RELEASES

Raya FutureTECH Becomes a World-Renowned GAN Launch Accelerator

September 25, 2023
By Raya CX

(Cairo – August 30th 2021) Global Accelerators Network (GAN) announced that Raya CX’ FutureTECH accelerator has joined its world’s most...

15 Aug

BLOGS

How You Can Use Content Moderation To Protect Your Business

September 8, 2022
By Raya CX

In today’s world, marketing and audience acquisition are ever-changing spheres. This dynamic phenomenon is largely down to the world of...

04 Aug

PRESS RELEASES

RAYA CX Receives Recognition for Excellence from IAOP

August 4, 2021
By Raya CX

RAYA Customer Experience has received Recognition for Excellence in Strategic Partnerships from IAOP. This official recognition repres...

28 Jul

NEWS, PRESS RELEASES

RAYA CX Establishes a New Company in the U.S.

August 1, 2021
By Raya CX

(Cairo - July 2021) Under its strategy aimed at promoting expansion in global markets, providing premium services, and attracting new c...

12 Jul

NEWS, PRESS RELEASES

RAYA Customer Experience Launches its Market Expansion Strategy by Acquiring Gulf CX

August 18, 2022
By Raya CX

As the world marches rapidly towards digitization, RAYA Customer Experience (RAYA CX) not only copes with the ongoing trends, but manag...

05 Jul

NEWS, PRESS RELEASES

Refky Discusses RAYA CX’s Digital Transformation Leap with ICT Business

September 6, 2021
By Raya CX

As RAYA Customer Experience (RAYA CX), one of RAYA Holding subsidiaries, has acclaimed both domestic and international leadership in pr...

30 Jun

CASE STUDIES

Revamping CX for a Renowned Automaker

October 16, 2022
By Raya CX

Low C-SAT scores, plus high Average Response Time and Turnaround Time (TAT) were hurting a renowned automaker's CX before approaching R...