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HomeBlogPage 10
Chatbots Transforming the Fintech and Banking Industry
12 Oct
BLOGS, INFOGRAPHICS

Meet the Different Chatbots Transforming the Fintech and Banking Industry

  • November 5, 2025
  • By author-avatar Raya CX
Research has shown that the banking sector is most suited to an immediate rollout of chatbots compared to other industries due to more ...

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RAYA CX Shines at the 2021 Contact Center World Awards
03 Oct
PRESS RELEASES

RAYA CXers Dazzle at the 16th Annual 2021 Contact Center World Awards

  • August 11, 2024
  • By author-avatar Raya CX
RCX is proud to announce that the RAYA CXers shined at the Contact Center World (CCW) 16th Annual EMEA awards on September 30th. Two of...

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Raya CX Recognized as an Aspirant in Everest Group's CXM in EMEA
16 Sep
PRESS RELEASES

Raya CX Recognized by Everest Group as an Aspirant in CXM in EMEA

  • January 15, 2025
  • By author-avatar Raya CX
Raya Customer Experience secured a position in Everest Group’s 2021 Customer Experience Management (CXM) PEAK Matrix® Assessment. Gaini...

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14 Sep
NEWS, PRESS RELEASES

Ahmed Refky Discusses CX Post Pandemic Future at the Voice Tech Summit

  • September 11, 2022
  • By author-avatar Raya CX
Ahmed Refky, CEO at Raya CX had a talk with Ravi Saraogi, Co-founder and President (APAC), Uniphore at the Voice Tech Summit Middle Eas...

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06 Sep
PRESS RELEASES

Raya CX Appoints Chief Revenue Officer

  • September 25, 2023
  • By author-avatar Raya CX
With its most recent acquisition and expansion to North America, Raya CX appoints Sam Hanna as Chief Revenue Officer “Raya CX has b...

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30 Aug
PRESS RELEASES

Raya FutureTECH Becomes a World-Renowned GAN Launch Accelerator

  • September 25, 2023
  • By author-avatar Raya CX
(Cairo – August 30th 2021) Global Accelerators Network (GAN) announced that Raya CX’ FutureTECH accelerator has joined its world’s most...

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15 Aug
BLOGS

How You Can Use Content Moderation To Protect Your Business

  • September 8, 2022
  • By author-avatar Raya CX
In today’s world, marketing and audience acquisition are ever-changing spheres. This dynamic phenomenon is largely down to the world of...

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IAOP Strategic Partnerships Award: RAYA CX Recognition
04 Aug
PRESS RELEASES

RAYA CX Receives Recognition for Excellence from IAOP

  • November 4, 2025
  • By author-avatar Raya CX
IAOP Strategic Partnerships Award: RAYA CX Recognition This official recognition represents the quality of support and guidance that R...

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Call Center USA | Raya CX Expands to US Market
28 Jul
NEWS, PRESS RELEASES

RAYA CX Establishes a New Company in the U.S.

  • March 9, 2025
  • By author-avatar Raya CX
(Cairo - July 2021) Under its strategy aimed at promoting expansion in global markets, providing premium services, and attracting new c...

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RAYA CX Expands Market by acquiring Gulf CX
12 Jul
NEWS, PRESS RELEASES

RAYA Customer Experience Launches its Market Expansion Strategy by Acquiring Gulf CX

  • May 7, 2025
  • By author-avatar Raya CX
As the world marches rapidly towards digitization, RAYA Customer Experience (RAYA CX) not only copes with the ongoing trends, but manag...

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RAYA Customer Experience provides next-generation BPO and CX on behalf of clients across various verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

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  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • SOCIAL IMPACT
      • Empower Your Future Program
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
    • INFORMATION TECHNOLOGY OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • FINTECH & BFSI
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT & PUBLIC SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • USE CASES
    • WHITEPAPERS
    • PRESS RELEASES
    • INTERVIEWS
      • Unforgettable CX Journeys
    • WEBINARS
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    • INFOGRAPHICS
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  • CAREERS
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