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RCX RESOURCES

30 Aug 2021
PRESS RELEASES

Raya FutureTECH Becomes a World-Renowned GAN Launch Accelerator

  • September 25, 2023
  • By author-avatar Alber Awad
(Cairo – August 30th 2021) Global Accelerators Network (GAN) announced that Raya CX’ FutureTECH accelerator has joined its world’s mo...

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15 Aug 2021
BLOGS

How You Can Use Content Moderation To Protect Your Business

  • September 8, 2022
  • By author-avatar Alber Awad
In today’s world, marketing and audience acquisition are ever-changing spheres. This dynamic phenomenon is largely down to the world ...

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04 Aug 2021
PRESS RELEASES

RAYA CX Receives Recognition for Excellence from IAOP

  • August 4, 2021
  • By author-avatar Alber Awad
RAYA Customer Experience has received Recognition for Excellence in Strategic Partnerships from IAOP. This official recognition repres...

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28 Jul 2021
NEWS, PRESS RELEASES

RAYA CX Establishes a New Company in the U.S.

  • August 1, 2021
  • By author-avatar Alber Awad
(Cairo - July 2021) Under its strategy aimed at promoting expansion in global markets, providing premium services, and attracting new...

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12 Jul 2021
NEWS, PRESS RELEASES

RAYA Customer Experience Launches its Market Expansion Strategy by Acquiring Gulf CX

  • August 18, 2022
  • By author-avatar Alber Awad
As the world marches rapidly towards digitization, RAYA Customer Experience (RAYA CX) not only copes with the ongoing trends, but man...

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05 Jul 2021
NEWS, PRESS RELEASES

Refky Discusses RAYA CX’s Digital Transformation Leap with ICT Business

  • September 6, 2021
  • By author-avatar Alber Awad
As RAYA Customer Experience (RAYA CX), one of RAYA Holding subsidiaries, has acclaimed both domestic and international leadership in ...

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30 Jun 2021
CASE STUDIES

Revamping CX for a Renowned Automaker

  • October 16, 2022
  • By author-avatar Alber Awad
Low C-SAT scores, plus high Average Response Time and Turnaround Time (TAT) were hurting a renowned automaker's CX before approaching R...

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28 Jun 2021
NEWS

RAYA CX Celebrates “Empower Your Future” Graduate Students

  • June 28, 2021
  • By author-avatar Alber Awad
On June 27th, 2021, Ahmed Refky, RAYA CX's CEO, celebrated the graduation of the "Empower Your Future" program students through a vir...

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21 Jun 2021
NEWS, PRESS RELEASES

Business Monthly Prides RAYA CX on Its Transformation

  • July 11, 2021
  • By author-avatar Alber Awad
In June 2021, The Business Monthly of The Journal of the American Chamber of Commerce in Egypt has published RAYA’s grand transformat...

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20 Jun 2021
NEWS

Raya cx gets certified by COPC for the 14th year in a row

  • December 6, 2023
  • By author-avatar Alber Awad
For the 14th year in a row, RAYA Customer Experience (RAYA CX) gets certified by COPC on its most recent version 6.2, the most presti...

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RAYA Customer Experience provides next-generation BPO and CX on behalf of clients across various verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

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  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • DIFFERENTIATORS
    • SOCIAL IMPACT
      • Empower Your Future Program
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
    • INFORMATION TECHNOLOGY OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • FINTECH & BFSI
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT & PUBLIC SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • USE CASES
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    • PRESS RELEASES
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