08 Jun NEWS Raya CX gets certified by COPC for the 15th year in a row March 4, 2025 By Raya CX We are proud to be COPC call center certified for the 15th year in a row! The COPC certification is the most prestigious recognition in... Continue reading
06 Jun INTERVIEWS Refky on the transformation of the BPM Industry and the Key to RAYA CX’s Success March 27, 2024 By Raya CX In an interview on the show Shoghl 3ali on the Egyptian channel CBC with host Dina Abdelkarim, our CEO, Ahmed Refky shed light on the t... Continue reading
26 May NEWS RAYA CX Wins the Best CX and Operational Excellence at CX Live Awards March 11, 2025 By Raya CX RAYA CX team receives the award for Best CX and Operational Excellence on our behalf at the CX Live Awards, Middle East 2022! A bi... Continue reading
19 May NEWS RAYA CX Q1 2022 Earnings: Note from the CEO May 19, 2022 By Raya CX RAYA CX Q1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, I’m pleased to see year-on-year growth across all figu... Continue reading
15 May INFOGRAPHICS Make or Break: Top 3 E-commerce Trends in CX May 6, 2025 By Raya CX With e-commerce booming, you have to always be 2 steps ahead to cater to your customer’s everchanging expectations and keep up with rap... Continue reading
19 Apr BLOGS, INFOGRAPHICS Artificial Intelligence Myths vs Facts July 18, 2024 By Raya CX We’re debunking the biggest myths that riddle AI through our infographic! Know the facts that tackle these common misconceptions and ho... Continue reading
06 Apr NEWS RAYA CX Salutes its 2021 RAC Winners April 6, 2022 By Raya CX RAYA CX has recognized 6 outstanding RCXers who have been added to the RAYA Achievers Club (RAC). RAC is where RAYA brings its top achi... Continue reading
28 Mar NEWS RAYA CX Accelerating Future Corporations Today May 8, 2022 By Raya CX RAYA CX was glad to enable 6 incredible startup companies to accelerate in its FutureTECH corporate program’s first cycle. 120 companie... Continue reading
17 Mar BLOGS, INFOGRAPHICS Can’t Keep Track of Your Customers: Why an Omnichannel is the Solution January 15, 2025 By Raya CX Omnichannel platforms are highly talked about, but do you really need an omnichannel solutions, and why is it so important? It can be d... Continue reading
13 Mar PRESS RELEASES IAOP® Selects RAYA CX in the 2022 Global 100 Outsourcing List January 15, 2025 By Raya CX For the second consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the... Continue reading