RCX RESOURCES | Page 4 of 12

05 Jun

NEWS

RAYA CX Opens New Site in Riyadh to Expand its Presence in Saudi Arabia

August 22, 2024
By Raya CX

Riyadh, Saudi Arabia – June 4, 2023. RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer s...

30 May

NEWS

RAYA CX Achieves Remarkable Q1 2023 Earnings: Revenue Soars by 76.1% YoY

May 30, 2023
By Raya CX

We are thrilled to share the impressive financial performance of RAYA CX for the first quarter of 2023. Our company has experienced a s...

22 May

USE CASES

How Post-call Analytics Solution is Key to Enhancing CX and Operational Efficiency

July 4, 2023
By Raya CX

Background on RAYA CXRAYA CX, a global outsourcer specializing in customer experience management, strives to provide exceptional servic...

20 May

USE CASES

How Real-time Call Analysis & Agent Assistant with Speech Analysis Solution Unlocks Results

February 24, 2025
By Raya CX

Self-service Virtual AgentsRAYA CX is a leading global outsourcer that provides exceptional customer experience solutions to various in...

14 May

USE CASES

Enhancing Customer Experience with Predictive Analysis in Self-Service Virtual Agents

February 24, 2025
By Raya CX

Why Use Predictive Analysis?In today's fast-paced digital era, contact centers strive to deliver exceptional customer experiences while...

30 Mar

CASE STUDIES

Uncover the CX and DX Strategy Behind RAYA CX’s High Levels of Customer Happiness

August 25, 2024
By Raya CX

Happy customer service is the cornerstone of any successful business. We all want to achieve it, but how do we get there, maintain it, ...

21 Mar

NEWS, PRESS RELEASES

IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

October 15, 2024
By Raya CX

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the...

15 Mar

NEWS

RAYA CX Welcomes its New CEO Ahmed Aboulezz

August 8, 2024
By Raya CX

RAYA CX gladly announces the appointment of our new CEO, Ahmed Aboulezz. Ahmed Aboulezz has over 20+ years of experience in customer e...

14 Mar

NEWS

Strong Results for RAYA CX’s FY 2022

March 14, 2023
By Raya CX

RAYA CX’s FY 2022 earnings report has been published with noticeable year-on-year growth across all figures, specifically a 54% increas...

02 Mar

NEWS

RCX’s chatbot Ray won at GCXA 23

January 16, 2025
By Raya CX

Check out our exciting day at the Gulf Customer Experience Awards 23 in Dubai! We attended the CX TrendTalks™ and Gulf Customer Exp...