fbpx RCX RESOURCES | Page 2 of 12 | RAYA CX
phone-icon+202 216 000 01      phone-icon+966 13 663 7123      phone-icon+971 045 20 7000     phone-icon+1 833 425 1512      phone-icon+48 226 47 87 87  
email-iconNEWSLETTER
INVESTOR RELATIONS
Search
RAYA CX RAYA CX
  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • SOCIAL IMPACT
      • EMPOWER YOUR FUTURE PROGRAM
    • CAREERS
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • AI IN CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
    • INFORMATION TECHNOLOGY OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • FINTECH & BFSI
    • AUTOMOTIVE
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • USE CASES
    • WHITEPAPERS
    • PRESS RELEASES
    • INTERVIEWS
      • Unforgettable CX Journeys
    • WEBINARS
    • NEWS
    • INFOGRAPHICS
    • RCX GUIDE
  • GET IN TOUCH
Careers
RAYA CX RAYA CX
Menu

RCX RESOURCES

HomeBlogPage 2
How RAYA CX Scaled HRO Solutions for Leading Bank by 2000%
07 Jul
CASE STUDIES

BPO Case Study: How RAYA CX Scaled the HRO Solutions of the Leading Bank in Egypt 2000% to meet its 19 million customers’ needs

  • August 6, 2024
  • By author-avatar Raya CX
The finance and banking industry standards are continuously evolving, as customer bases are growing immensely, and their needs dynamica...

Continue reading

Raya CX: Re-certified to COPC CX Standard for Contact Centers -17 years
01 Jul
NEWS

RAYA CX gets certified by COPC for the 17th year in a row

  • March 4, 2025
  • By author-avatar Raya CX
We are proud to be COPC Contact Centers certified for the 17th year in a row! The COPC certification is the most prestigious recognitio...

Continue reading

Predictive customer experience for Business Growth.
12 Jun
BLOGS

Flex to Impress: Scaling Customer Experience Through Adaptability

  • August 8, 2024
  • By author-avatar Raya CX
Customer demands and market landscapes shift rapidly. To thrive, businesses must be agile and proactive. Technology and workforce needs...

Continue reading

AI-Driven CX: Enhancing Customer Experience with Innovation
23 May
BLOGS

Enhancing Customer Experience through AI-driven CX: Bringing Innovation and Human Connection Together

  • November 5, 2024
  • By author-avatar Raya CX
We are pleased to share this guest blog post written by Aishwarya Barjatya, Practice Director, and Rishav Kumar, Senior Analyst at Ever...

Continue reading

RAYA CX has just remarkable revenue released its Q1 2024
19 May
NEWS

Strong Q1 2024 Results!

  • August 6, 2024
  • By author-avatar Raya CX
RAYA CX has just released its Q1 2024 financial report, and we're happy with the results! We've witnessed substantial year-on-year grow...

Continue reading

Real Estate CX
08 May
INFOGRAPHICS

Elevating Real Estate CX Through AI-Powered Personalization

  • August 6, 2024
  • By author-avatar Raya CX
Real estate CX is a critical component of success in the complex and competitive industry. Every interaction matters, and staying ahead...

Continue reading

Alaa ElKhishen joins Raya CX as CEO, bringing leadership from Webhelp Egypt and Majorek UK.
19 Apr
NEWS, PRESS RELEASES

Raya Customer Experience Announces Appointment of Alaa ElKhishen as Chief Executive Officer

  • August 8, 2024
  • By author-avatar Raya CX
Cairo, Egypt, 17th of April 2024: Raya Customer Experience (RCX), a leading BPO company, is pleased to announce the appointment of Alaa...

Continue reading

19 Mar
NEWS

RAYA CX Achieves Impressive FY 2023 Earnings: Revenue Soars by 60% YoY

  • March 19, 2024
  • By author-avatar Raya CX
RAYA CX has just released its FY 2023 financial report, and we're thrilled with the results! We've witnessed substantial year-on-year g...

Continue reading

Top Employer Egypt 2024: RAYA Recognized
29 Feb
BLOGS, NEWS

Raya is a Certified Top Employer 2024!

  • December 25, 2024
  • By author-avatar Raya CX
We're thrilled to announce that Raya CX has been certified as a Top Employer Egypt 2024 by the prestigious Top Employers Institute. T...

Continue reading

David Rickard on AI in Europe on Unforgettable CX Journeys
29 Feb
Unforgettable CX Journeys

David Rickard on AI in Europe on Unforgettable CX Journeys

  • August 19, 2024
  • By author-avatar Raya CX
Episode 1: How AI is Creating Unforgettable CX Journeys in Europe with insights from David Rickard ...

Continue reading

  • ‹
  • 1
  • 2
  • 3
  • 4
  • ›
  • »

RAYA Customer Experience provides next-generation BPO and CX on behalf of clients across various verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

CONTACT US
phone-icon EGYPT   +202 216 000 01

phone-icon SAUDI ARABIA   +966 13 663 7123

phone-icon UAE   +971 045 20 7000

phone-icon US   +1 833 425 1512

phone-icon POLAND   +48 226 47 87 87

Let's Get Social
  • Facebook
  • X
  • Instagram
  • YouTube
  • LinkedIn
  • WhatsApp
© 2025 - RAYA CUSTOMER EXPERIENCE, All Rights Reserved.
  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • SOCIAL IMPACT
      • Empower Your Future Program
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • AI IN CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
    • INFORMATION TECHNOLOGY OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • FINTECH & BFSI
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT & PUBLIC SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • USE CASES
    • WHITEPAPERS
    • PRESS RELEASES
    • INTERVIEWS
      • Unforgettable CX Journeys
    • WEBINARS
    • NEWS
    • INFOGRAPHICS
    • RCX GUIDE
  • CAREERS
    • JOIN RAYA CX
  • GET IN TOUCH
  • INVESTOR RELATIONS
  • Compare
Facebook X Instagram YouTube linkedin WhatsApp WhatsApp
Start typing to see posts you are looking for.