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RCX RESOURCES

HomeBlogPage 6
15 Mar
NEWS

RAYA CX Welcomes its New CEO Ahmed Aboulezz

  • February 8, 2026
  • By author-avatar Raya CX
RAYA CX gladly announces the appointment of our new CEO, Ahmed Aboulezz. Ahmed Aboulezz has over 20+ years of experience in customer e...

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14 Mar
NEWS

Strong Results for RAYA CX’s FY 2022

  • March 14, 2023
  • By author-avatar Raya CX
RAYA CX’s FY 2022 earnings report has been published with noticeable year-on-year growth across all figures, specifically a 54% increas...

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RCX’s chatbot Ray won at Gulf Customer Experience Awards 23
02 Mar
NEWS

RCX’s chatbot Ray won at GCXA 23

  • January 16, 2025
  • By author-avatar Raya CX
Check out our exciting day at the Gulf Customer Experience Awards 23 in Dubai!  We attended the CX TrendTalks™ and Gulf Customer Exp...

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How the Metaverse Will Enhance Customer Experiences
23 Feb
BLOGS

How Will CX Look Like in the Metaverse?

  • September 17, 2024
  • By author-avatar Raya CX
Enhance customer experiences in the metaverse, a virtual world where people interact with each other and digital objects. With the rise...

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RAYA CX Participates in Community Service Day for 57357
20 Feb
NEWS, PRESS RELEASES

RAYA CX Participates in a Day of Service to Benefit the Children of 57357

  • August 27, 2024
  • By author-avatar Raya CX
Children's Cancer Hospital Egypt 57357 has received a voluntary donation from Raya Customer Experience (RCX), a division of Raya Holdin...

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10 Ways CX Outsourcing Services Drive Business Growth
23 Jan
BLOGS, INFOGRAPHICS

10 Ways Investing in CX can Drive Your Business’ Growth

  • January 14, 2025
  • By author-avatar Raya CX
There’s always talk about customer experience and spending on CX outsourcing services, but is the ROI there? Numerous studies show cus...

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Raya is a Certified Top Employer 2023!
22 Jan
BLOGS, NEWS

Raya is a Certified Top Employer 2023!

  • October 13, 2024
  • By author-avatar Raya CX
We’re proud to announce that we are now a certified Top Employer 2023 by the global authority, Top Employers Institute, which recognize...

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RAYA CX is celebrating 15 successful years with General Motors
21 Dec
BLOGS, NEWS

RAYA CX is celebrating 15 successful years with General Motors Middle East!

  • March 4, 2025
  • By author-avatar Raya CX
RAYA CX is proudly celebrating its strong partnership of 15 years with General Motors Middle East! A partnership that has been a true s...

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Black Friday Customer Retention: 9 Steps to Convert Shoppers
24 Nov
RCX GUIDE

Our Easy 9-Step Guide on How to Turn Black Friday Customers into Your Everyday Customers

  • October 27, 2025
  • By author-avatar Raya CX
We know your sales in the retail and e-commerce industry skyrocket on Black Friday and the Christmas sale seasons, but what if you coul...

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50 MENA Leaders: RAYA CX Recognized for Innovation
17 Nov
NEWS

RAYA CX is Selected as a 50 MENA Leader for Inspiring Change Across the Region!

  • January 16, 2025
  • By author-avatar Raya CX
RAYA CX is proud to announce that it’s been selected as one of the 50 MENA Leaders across all industries! This recognition is part of ...

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RAYA Customer Experience provides next-generation BPO and CX on behalf of clients across various verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

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  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • SOCIAL IMPACT
      • Empower Your Future Program
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
    • INFORMATION TECHNOLOGY OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • FINTECH & BFSI
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT & PUBLIC SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • USE CASES
    • WHITEPAPERS
    • PRESS RELEASES
    • INTERVIEWS
      • Unforgettable CX Journeys
    • WEBINARS
    • NEWS
    • INFOGRAPHICS
    • RCX GUIDE
  • CAREERS
    • JOIN RAYA CX
  • GET IN TOUCH
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