05 Jun 2023 NEWS RAYA CX Opens New Site in Riyadh to Expand its Presence in Saudi Arabia September 25, 2023 By Raya CX Riyadh, Saudi Arabia – June 4, 2023. RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer...Continue reading
30 May 2023 NEWS RAYA CX Achieves Remarkable Q1 2023 Earnings: Revenue Soars by 76.1% YoY May 30, 2023 By Raya CX We are thrilled to share the impressive financial performance of RAYA CX for the first quarter of 2023. Our company has experienced a...Continue reading
22 May 2023 USE CASES How Post-call Analytics Solution is Key to Enhancing CX and Operational Efficiency July 4, 2023 By Raya CX Background on RAYA CXRAYA CX, a global outsourcer specializing in customer experience management, strives to provide exceptional servic...Continue reading
20 May 2023 USE CASES How Real-time Call Analysis & Agent Assistant with Speech Analysis Solution Unlocks Results July 4, 2023 By Raya CX Self-service Virtual AgentsRAYA CX is a leading global outsourcer that provides exceptional customer experience solutions to various in...Continue reading
14 May 2023 USE CASES Enhancing Customer Experience with Predictive Analysis in Self-Service Virtual Agents July 6, 2023 By Raya CX Why Use Predictive Analysis?In today's fast-paced digital era, contact centers strive to deliver exceptional customer experiences while...Continue reading
30 Mar 2023 CASE STUDIES Uncover the CX and DX Strategy Behind RAYA CX’s High Levels of Customer Happiness March 30, 2023 By Raya CX Customer happiness. We all want it but how do we get it, maintain it, and grow it? Customer experience and digital transformation ...Continue reading
21 Mar 2023 NEWS, PRESS RELEASES IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List September 25, 2023 By Raya CX For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the...Continue reading
15 Mar 2023 NEWS RAYA CX Welcomes its New CEO Ahmed Aboulezz March 15, 2023 By Raya CX RAYA CX gladly announces the appointment of our new CEO, Ahmed Aboulezz. Aboulezz has over 20+ years of experience in customer excel...Continue reading
14 Mar 2023 NEWS Strong Results for RAYA CX’s FY 2022 March 14, 2023 By Raya CX RAYA CX’s FY 2022 earnings report has been published with noticeable year-on-year growth across all figures, specifically a 54% incre...Continue reading
02 Mar 2023 NEWS RCX’s chatbot Ray won at GCXA 23 March 2, 2023 By Raya CX Check out our exciting day at the Gulf Customer Experience Awards 23 in Dubai! We attended the CX TrendTalks™ and Gulf Customer E...Continue reading