28 Sep 2022 NEWS, PRESS RELEASES Raya CX Named an Aspirant in Everest Group’s CXM PEAK Matrix® EMEA 2022 September 25, 2023 By RAYA CX Recognized by the Everest Group for the 2nd consecutive year RAYA CX gained a higher position in the Aspirant category in Everest Grou...Continue reading
20 Sep 2022 BLOGS, INFOGRAPHICS RAYA CX Capturing University of Bahrain Students’ Happiness, 88% Worth! September 20, 2022 By RAYA CX Transforming UOB students’ CX journey Gulf CX, a RAYA CX company, has handled the University of Bahrain’s Student Service Center sup...Continue reading
01 Sep 2022 NEWS RAYA CX Featured as a Key Outsourcing Provider in the German Outsourcing Association Destination Guide Egypt September 8, 2022 By RAYA CX RAYA CX has been featured in the German Outsourcing Association’s Destination Guide Egypt as a key outsourcing provider. The #German ...Continue reading
22 Aug 2022 NEWS, PRESS RELEASES RAYA CX Signs a Strategic Partnership Agreement with Zain KSA to Manage its CX in KSA September 25, 2023 By RAYA CX RAYA Customer Experience, a subsidiary of Raya Holding for Financial Investments, announced that it has signed a strategic partnershi...Continue reading
18 Aug 2022 BLOGS 3 Ways Great CX can Solve Major Startup Challenges September 8, 2022 By RAYA CX Customer experience is important to any company but when it comes to startups it’s a whole other ballpark. Startups have a unique set...Continue reading
16 Aug 2022 NEWS RAYA CX H1 2022 Earnings: Note from the CEO September 8, 2022 By RAYA CX RAYA CX’s H1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, “I’m glad to see the year-on-year growth across al...Continue reading
15 Aug 2022 BLOGS, WEBINARS Top 5 Tips to Humanizing Technology for Incredible Customer Experiences September 8, 2022 By RAYA CX Our webinar Humanizing Technology to Drive the Future of Retail touched on many crucial points and featured #ecommerce and CX experts...Continue reading
02 Aug 2022 INTERVIEWS Refky on RAYA CX’s Transformation Growth and Expansions in ICT Magazine November 16, 2022 By RAYA CX RAYA CX CEO, Ahmed Refky was interviewed in the July issue of ICT Business Magazine. This special issue is dedicated to the IT and te...Continue reading
31 Jul 2022 BLOGS, CASE STUDIES RAYA CX Chatbot Ray in the IAOP Spotlight March 28, 2023 By RAYA CX We’re proud to have our very own chatbot Ray featured in the member spotlight by the International Association of Outsourcing Profess...Continue reading
19 Jun 2022 NEWS RAYA CX and Palm Hills Developments Celebrating a Successful 5-Year Partnership of CX Excellence June 19, 2022 By RAYA CX This month RAYA CX and Palm Hills Developments celebrated their 5-year partnership going strong with the attendance of the VP of Clie...Continue reading