13 Mar 2022 PRESS RELEASES IAOP® Selects RAYA CX in the 2022 Global 100 Outsourcing List September 25, 2023 By Raya CX For the second consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by t...Continue reading
27 Feb 2022 NEWS RAYA CX Empowering Youth at the ITIDA Forum March 1, 2022 By Raya CX It was a pleasure working alongside ITIDA, SITEL Group, and Vodafone VOIS to empower youth 💪 with knowledge on outsourcing, customer ...Continue reading
24 Feb 2022 PRESS RELEASES RAYA CX Strikes Gold for Digital Transformation Strategy at the GCXA 22 September 25, 2023 By Raya CX RAYA CX has won the gold award for Digital Transformation Strategy at the Gulf Customer Experience Awards (GCXA) 2022. This award fur...Continue reading
17 Feb 2022 BLOGS The Best of the Best Companies that Leverage CX Personalization to Dominate February 17, 2022 By Raya CX When it comes to personalization people may think of customized products or using a customer’s name when addressing them. However, it...Continue reading
09 Feb 2022 RCX GUIDE Our Easy 9-Step Guide on How to Personalize Customer Experiences February 10, 2022 By Raya CX Want to personalize customer experiences to increase sales 📈 and gain customer loyalty❓ Follow our simple RCX Guide on #personalizatio...Continue reading
27 Jan 2022 BLOGS, INFOGRAPHICS How Saudi Arabia is leading the Digital Transformation Race March 20, 2022 By Raya CX Check out our infographic on Saudi Arabia’s 2030 digital transformation vision in numbers. 🇸🇦 SA’s end goal is to become one of the ...Continue reading
27 Dec 2021 PRESS RELEASES Ahmed Refky Interview with Ahram Alaraby UAE on Gulf Expansion December 27, 2021 By Raya CX "Our acquisition of Gulf CX is a step towards leadership in the Gulf market…" As 2021 comes to a close, a year in which the busines...Continue reading
29 Nov 2021 PRESS RELEASES Raya CX Featured in Oxford Business Group’s In-Depth Report on Egypt’s Digital Transformation November 30, 2021 By Raya CX The Oxford Business Group (OBG) report highlights Egypt’s ongoing efforts to curb the pandemic’s effects on the economy and the key p...Continue reading
23 Nov 2021 BLOGS Don’t Make Your Black Friday’s CX Notoriously Bad Like Rebecca Black’s “Friday” January 17, 2022 By Raya CX Black Friday comes around every year and customers are bombarded with deals, offers and massive discounts. However, it does come at a...Continue reading
17 Nov 2021 CASE STUDIES Uplifting a Leading American Quick Service Restaurants’ CX During the Pandemic in only 10 Months September 12, 2022 By Raya CX The pandemic has had a monumental effect on people, businesses, and industries all over the world. The quick-service restaurant sector ...Continue reading