Raya CX, Author at RAYA CX

19 May

NEWS

RAYA CX Q1 2022 Earnings: Note from the CEO

May 19, 2022
By Raya CX

RAYA CX Q1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, I’m pleased to see year-on-year growth across all figu...

15 May

INFOGRAPHICS

Make or Break: Top 3 E-commerce Trends in CX

June 5, 2022
By Raya CX

With e-commerce booming, you have to always be 2 steps ahead to cater to your customer’s everchanging expectations and keep up with rap...

19 Apr

BLOGS, INFOGRAPHICS

Artificial Intelligence Myths vs Facts

July 18, 2024
By Raya CX

We’re debunking the biggest myths that riddle AI through our infographic! Know the facts that tackle these common misconceptions and ho...

06 Apr

NEWS

RAYA CX Salutes its 2021 RAC Winners

April 6, 2022
By Raya CX

RAYA CX has recognized 6 outstanding RCXers who have been added to the RAYA Achievers Club (RAC). RAC is where RAYA brings its top achi...

28 Mar

NEWS

RAYA CX Accelerating Future Corporations Today

May 8, 2022
By Raya CX

RAYA CX was glad to enable 6 incredible startup companies to accelerate in its FutureTECH corporate program’s first cycle. 120 companie...

17 Mar

BLOGS, INFOGRAPHICS

Can’t Keep Track of Your Customers: Why an Omnichannel is the Solution

January 15, 2025
By Raya CX

Omnichannel platforms are highly talked about, but do you really need an omnichannel solutions, and why is it so important? It can be d...

13 Mar

PRESS RELEASES

IAOP® Selects RAYA CX in the 2022 Global 100 Outsourcing List

January 15, 2025
By Raya CX

For the second consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the...

27 Feb

NEWS

RAYA CX Empowering Youth at the ITIDA Forum

March 1, 2022
By Raya CX

It was a pleasure working alongside ITIDA, SITEL Group, and Vodafone VOIS to empower youth 💪 with knowledge on outsourcing, customer ex...

24 Feb

PRESS RELEASES

RAYA CX Strikes Gold for Digital Transformation Strategy at the GCXA 22

January 16, 2025
By Raya CX

RAYA CX has won the gold award for Digital Transformation Strategy at the Gulf Customer Experience Awards (GCXA) 2022. This award furth...

17 Feb

BLOGS

The Best of the Best Companies that Leverage CX Personalization to Dominate

February 17, 2022
By Raya CX

When it comes to personalization people may think of customized products or using a customer’s name when addressing them. However, it g...

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