Raya CX, Author at RAYA CX

24 Feb

RAYA CX Strikes Gold for Digital Transformation Strategy at the GCXA 22

February 8, 2026
By Raya CX

RAYA CX has won the gold award for Digital Transformation Strategy at the Gulf Customer Experience Awards (GCXA) 2022. This award furth...

17 Feb

BLOGS

The Best of the Best Companies that Leverage CX Personalization to Dominate

May 27, 2025
By Raya CX

When it comes to personalization people may think of customized products or using a customer’s name when addressing them. However, it g...

09 Feb

RCX GUIDE

Our Easy 9-Step Guide on How to Personalize Customer Experiences

February 8, 2026
By Raya CX

Want to personalize customer experiences to increase sales 📈 and gain customer loyalty❓ Follow our simple RCX Guide on #personalizatio...

27 Jan

BLOGS, INFOGRAPHICS

How Saudi Arabia is leading the Digital Transformation Race

February 8, 2026
By Raya CX

Check out our infographic on Saudi Arabia’s 2030 digital transformation vision in numbers. 🇸🇦 SA’s end goal is to become one of the wo...

27 Dec

PRESS RELEASES

Ahmed Refky Interview with Ahram Alaraby UAE on Gulf Expansion

February 8, 2026
By Raya CX

"Our acquisition of Gulf Customer Experience is a step towards leadership in the Gulf market…" As 2021 comes to a close, a year in wh...

29 Nov

PRESS RELEASES

Raya CX Featured in Oxford Business Group’s In-Depth Report on Egypt’s Digital Transformation

February 8, 2026
By Raya CX

The Oxford Business Group (OBG) report highlights Egypt’s ongoing efforts to curb the pandemic’s effects on the economy and the key pla...

23 Nov

BLOGS

Don’t Make Your Black Friday’s Customer Experience Notoriously Bad Like Rebecca Black’s “Friday”

February 8, 2026
By Raya CX

Every year, Black Friday bombards customers with endless deals, offers, and massive discounts—but this high-stakes period comes at a co...

17 Nov

CASE STUDIES

QSR Restaurant Customer Experience Strategy Amidst Pandemic:10-Month Uplift

February 8, 2026
By Raya CX

The pandemic has had a monumental effect on people, businesses, and industries all over the world. The quick-service restaurant sector ...

04 Nov

NEWS, PRESS RELEASES

RCX Unveils its 22 Strategy: Ready for the Metaverse, Ready for Anything!

February 8, 2026
By Raya CX

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. The main strategic goal was push...

12 Oct

BLOGS, INFOGRAPHICS

Meet the Different Chatbots Transforming the Fintech and Banking Industry

February 8, 2026
By Raya CX

Research has shown that the banking sector is most suited to an immediate rollout of chatbots compared to other industries due to more ...

Posts by Raya CX