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Posts by Raya CX

HomeArticles Posted by Raya CX (Page 6)
Raya CX and Gulf CX Enhanced University of Bahrain's Customer Service Support
20 Sep
BLOGS, INFOGRAPHICS

RAYA CX Capturing University of Bahrain Students’ Happiness, 88% Worth!

  • January 19, 2025
  • By author-avatar Raya CX
Transforming UOB students’ CX journey  Gulf CX, a RAYA CX company, has handled the University of Bahrain’s Student Service Center supp...

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Outsourcing Association Destination Guide Egypt
01 Sep
NEWS

RAYA CX Featured as a Key Outsourcing Provider in the German Outsourcing Association Destination Guide Egypt

  • February 8, 2026
  • By author-avatar Raya CX
RAYA CX has been featured in the German company Outsourcing Association’s Destination Guide Egypt as a key company outsourcing in Egypt...

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22 Aug
NEWS, PRESS RELEASES

RAYA CX Signs a Strategic Partnership Agreement with Zain KSA to Manage its CX in KSA

  • February 9, 2026
  • By author-avatar Raya CX
RAYA Customer Experience, a subsidiary of Raya Holding for Financial Investments, announced that it has signed a strategic partnership ...

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18 Aug
BLOGS

3 Ways Great CX can Solve Major Startup Challenges

  • December 9, 2024
  • By author-avatar Raya CX
Customer experience outsourcing is important to any company but when it comes to startups it’s a whole other ballpark. Startups have a ...

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RAYA CX H1 2022 Earnings Note from the CEO
16 Aug
NEWS

RAYA CX H1 2022 Earnings: Note from the CEO

  • September 8, 2022
  • By author-avatar Raya CX
RAYA CX’s H1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, “I’m glad to see the year-on-year growth across all ...

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15 Aug
BLOGS, WEBINARS

Top 5 Tips to Humanizing Technology for Incredible Customer Experiences

  • February 8, 2026
  • By author-avatar Raya CX
Customer Experience was at the forefront of our recent webinar, 'Humanizing Technology to Drive the Future of Retail,' which featured #...

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02 Aug
INTERVIEWS

Refky on RAYA CX’s Transformation Growth and Expansions in ICT Magazine

  • February 8, 2026
  • By author-avatar Raya CX
RAYA CX CEO, Ahmed Refky was interviewed in the July issue of ICT Business Magazine. This special issue is dedicated to the IT and tele...

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31 Jul
BLOGS, CASE STUDIES

RAYA CX Chatbot Ray in the IAOP Spotlight

  • February 8, 2026
  • By author-avatar Raya CX
We’re proud to have our very own chatbot Ray featured in the member spotlight by the International Association of Outsourcing Professio...

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19 Jun
NEWS

RAYA CX and Palm Hills Developments Celebrating a Successful 5-Year Partnership of CX Excellence

  • February 8, 2026
  • By author-avatar Raya CX
This month RAYA CX and Palm Hills Developments celebrated their 5-year partnership going strong with the attendance of the VP of Client...

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14 Jun
WEBINARS

Sam Hanna on CX Challenges, Data, and Technology in Interview with CX Live

  • February 8, 2026
  • By author-avatar Raya CX
Watch our CRO, Sam Hanna, share his insights on the main CX challenges, the importance of data analytics, and many CX challenges in an ...

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RAYA Customer Experience provides next-generation BPO and CX on behalf of clients across various verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

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© 2026 - RAYA CUSTOMER EXPERIENCE, All Rights Reserved.
  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • SOCIAL IMPACT
      • Empower Your Future Program
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
    • INFORMATION TECHNOLOGY OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • FINTECH & BFSI
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT & PUBLIC SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • USE CASES
    • PRESS RELEASES
    • INTERVIEWS
      • Unforgettable CX Journeys
    • WEBINARS
    • NEWS
    • INFOGRAPHICS
    • RCX GUIDE
  • CAREERS
    • JOIN RAYA CX
  • GET IN TOUCH
  • INVESTOR RELATIONS
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