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Posts by Raya CX

HomeArticles Posted by Raya CX (Page 6)
3 Ways Customer Experience Solves Startup Challenges
18 Aug
BLOGS

3 Ways Great CX can Solve Major Startup Challenges

  • December 9, 2024
  • By author-avatar Raya CX
Customer experience outsourcing is important to any company but when it comes to startups it’s a whole other ballpark. Startups have a ...

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RAYA CX H1 2022 Earnings Note from the CEO
16 Aug
NEWS

RAYA CX H1 2022 Earnings: Note from the CEO

  • September 8, 2022
  • By author-avatar Raya CX
RAYA CX’s H1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, “I’m glad to see the year-on-year growth across all ...

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5 Tips for Humanizing Customer Experience in E-commerce
15 Aug
BLOGS, WEBINARS

Top 5 Tips to Humanizing Technology for Incredible Customer Experiences

  • December 26, 2024
  • By author-avatar Raya CX
Customer Experience was at the forefront of our recent webinar, 'Humanizing Technology to Drive the Future of Retail,' which featured #...

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02 Aug
INTERVIEWS

Refky on RAYA CX’s Transformation Growth and Expansions in ICT Magazine

  • July 1, 2024
  • By author-avatar Raya CX
RAYA CX CEO, Ahmed Refky was interviewed in the July issue of ICT Business Magazine. This special issue is dedicated to the IT and tele...

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31 Jul
BLOGS, CASE STUDIES

RAYA CX Chatbot Ray in the IAOP Spotlight

  • March 28, 2023
  • By author-avatar Raya CX
We’re proud to have our very own chatbot Ray featured in the member spotlight by the International Association of Outsourcing Professio...

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19 Jun
NEWS

RAYA CX and Palm Hills Developments Celebrating a Successful 5-Year Partnership of CX Excellence

  • June 19, 2022
  • By author-avatar Raya CX
This month RAYA CX and Palm Hills Developments celebrated their 5-year partnership going strong with the attendance of the VP of Client...

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14 Jun
WEBINARS

Sam Hanna on CX Challenges, Data, and Technology in Interview with CX Live

  • June 15, 2022
  • By author-avatar Raya CX
Watch our CRO, Sam Hanna share his insights on the main CX challenges, the importance of data analytics as well as many CX issues in an...

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Raya CX: Re-certified to COPC CX Standards for call center along15 years
08 Jun
NEWS

Raya CX gets certified by COPC for the 15th year in a row

  • December 10, 2024
  • By author-avatar Raya CX
We are proud to be COPC call center certified for the 15th year in a row! The COPC certification is the most prestigious recognition in...

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BPO Industry Transformation: Refky's Insight & RAYA CX Success
06 Jun
INTERVIEWS

Refky on the transformation of the BPM Industry and the Key to RAYA CX’s Success

  • March 27, 2024
  • By author-avatar Raya CX
In an interview on the show Shoghl 3ali on the Egyptian channel CBC with host Dina Abdelkarim, our CEO, Ahmed Refky shed light on the t...

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26 May
NEWS

RAYA CX Wins the Best CX and Operational Excellence at CX Live Awards

  • October 13, 2022
  • By author-avatar Raya CX
RAYA CX team receives the award for Best CX and Operational Excellence on our behalf at the CX Live Awards, Middle East 2022!   A bi...

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© 2025 - RAYA CUSTOMER EXPERIENCE, All Rights Reserved.
  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • SOCIAL IMPACT
      • Empower Your Future Program
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • AI IN CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
    • INFORMATION TECHNOLOGY OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • FINTECH & BFSI
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT & PUBLIC SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • USE CASES
    • WHITEPAPERS
    • PRESS RELEASES
    • INTERVIEWS
      • Unforgettable CX Journeys
    • WEBINARS
    • NEWS
    • INFOGRAPHICS
    • RCX GUIDE
  • CAREERS
    • JOIN RAYA CX
  • GET IN TOUCH
  • INVESTOR RELATIONS
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