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RCX RESOURCES

Sam Hanna on CX Challenges, Data, and Technology in Interview with CX Live

Name: Sam Hanna on CX Challenges, Data, and Technology in Interview with CX Live
Uploaded: 2022-06-14T13:32:00+02:00
Channel: Raya CX
Description: Watch our CRO, Sam Hanna, share his insights on the main CX challenges, the importance of data analytics, as well as many CX challenges in an online interview with CX Live and host Wai Mon Aung. He also shares how RAYA CX uses technology to help

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Raya CX

On June 14, 2022

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Watch our CRO, Sam Hanna, share his insights on the main CX challenges, the importance of data analytics, as well as many CX challenges in an online interview with CX Live and host Wai Mon Aung.

He also shares how RAYA CX uses technology to help brands deal with the flood of data and make the most out of it to reach their goals and the ROI they seek.

Hanna highlights success stories made with RAYA CX’s clients and the pros and cons of outsourcing vs in-house customer experience operations. He also focuses on the top technologies enabling digital transformations of companies as well as the most sought after digital CX feature in 2022 and near future.