02 Mar 2023 NEWS RCX’s chatbot Ray won at GCXA 23 August 25, 2024 By Raya CX Check out our exciting day at the Gulf Customer Experience Awards 23 in Dubai! We attended the CX TrendTalks™ and Gulf Customer E...Continue reading
23 Feb 2023 BLOGS How Will CX Look Like in the Metaverse? August 27, 2024 By Raya CX Enhance customer experiences in the metaverse, a virtual world where people interact with each other and digital objects. With the ri...Continue reading
20 Feb 2023 NEWS, PRESS RELEASES RAYA CX Participates in a Day of Service to Benefit the Children of 57357 August 27, 2024 By Raya CX Children's Cancer Hospital Egypt 57357 has received a voluntary donation from Raya Customer Experience (RCX), a division of Raya Hold...Continue reading
23 Jan 2023 BLOGS, INFOGRAPHICS 10 Ways Investing in CX can Drive Your Business’ Growth August 27, 2024 By Raya CX There’s always talk about customer experience and spending on CX outsourcing services, but is the ROI there? Numerous studies show c...Continue reading
22 Jan 2023 BLOGS, NEWS Raya is a Certified Top Employer 2023! January 22, 2023 By Raya CX We’re proud to announce that we are now a certified Top Employer by the global authority Top Employers Institute which recognizes exc...Continue reading
21 Dec 2022 BLOGS, NEWS RAYA CX is celebrating 15 successful years with General Motors Middle East! September 25, 2023 By Raya CX RAYA CX is proudly celebrating its strong partnership of 15 years with General Motors Middle East! A partnership that has been a true...Continue reading
23 Nov 2022 RCX GUIDE Our Easy 9-Step Guide on How to Turn Black Friday Customers into Your Everyday Customers June 9, 2024 By Raya CX We know your sales in the retail and e-commerce industry skyrocket on Black Friday and the Christmas sale seasons, but what if you coul...Continue reading
17 Nov 2022 NEWS RAYA CX is Selected as a 50 MENA Leader for Inspiring Change Across the Region! November 17, 2022 By Raya CX RAYA CX is proud to announce that it’s been selected as one of the 50 MENA Leaders across all industries! This recognition is part o...Continue reading
20 Oct 2022 CASE STUDIES How RAYA CX Took the British Council from High Social Media Response Times to High Sales Growth in 11 Months December 10, 2023 By Raya CX RAYA CX is putting a spotlight on its successful CX journey with the British Council in the MENA region through our case study. RCX h...Continue reading
28 Sep 2022 NEWS, PRESS RELEASES Raya CX Named an Aspirant in Everest Group’s CXM PEAK Matrix® EMEA 2022 September 25, 2023 By Raya CX Recognized by the Everest Group for the 2nd consecutive year RAYA CX gained a higher position in the Aspirant category in Everest Grou...Continue reading