Posts by Raya CX
22
Feb
IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List
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By
Raya CX
For the fourth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list.
The recognition is given by th...
18
Feb
Customer Happiness Recipe: The Perfect Blend of CX Ingredients
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By
Raya CX
Customer happiness is the cornerstone of any thriving business. Creating a delightful customer experience is like crafting a mouthwater...
24
Jan
How AI is Revolutionizing CX and Reducing Costs to Bring You Big Wins in BPM and BPO
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By
Raya CX
In the ever-evolving landscape of business, staying ahead of the curve is crucial for success.
The convergence of artificial intell...
14
Dec
Navigating Turbulent Times: 11 Tips for a Strong CX Strategy in Times of Crises
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By
Raya CX
In the face of unforeseen challenges and disruptions, maintaining a strong customer experience (CX) strategy is crucial for businesses ...
04
Dec
David Rickard, Partner at Everest Group’s Statement on RAYA CX PEAK Recognition
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By
Raya CX
Insightful Reflections from Everest Partner David Rickard, as RAYA CX is recognized as a Major Contender and Star Performer in Everest ...
30
Nov
RAYA CX Achieves Remarkable Q3 2023 Earnings: Revenue Soars by 61.6% YoY
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By
Raya CX
RAYA CX’s Q3 2023 earnings report has been published and we’re livid about the results! We’ve seen year-on-year growth across all figur...
27
Nov
RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023
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By
Raya CX
Recognized for the 3rd consecutive year and one of only 3 chosen star performers in EMEA.
Cairo, Egypt – November 27, 2023 – RAYA CX, ...
26
Oct
UAE E-commerce: CX Unlocks Opportunities
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By
Raya CX
The UAE is known as a shopping haven from luxury brands to exclusive items and everything in between. It’s a shopping addict's dream. K...
17
Aug
RAYA CX Achieves Incredible H1 2023 Earnings: Revenue Soars by 68.4% YoY
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By
Raya CX
RAYA CX’s H1 2023 earnings report has been published and we’re ecstatic about the results! We’ve seen year-on-year growth across all fi...
26
Jul
Our 9-Step RCX Guide to Seamlessly Solve Travel Customer Pain Points
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By
Raya CX
As the travel industry continues to evolve, so do the challenges faced by customers. Navigating the complexities of travel can be overw...