Raya CX, Author at RAYA CX

17 Aug 2023

RAYA CX Achieves Incredible H1 2023 Earnings: Revenue Soars by 68.4% YoY

August 17, 2023
By Raya CX

RAYA CX’s H1 2023 earnings report has been published and we’re ecstatic about the results! We’ve seen year-on-year growth across all ...

26 Jul 2023

RCX GUIDE

Our 9-Step RCX Guide to Seamlessly Solve Travel Customer Pain Points

July 26, 2023
By Raya CX

As the travel industry continues to evolve, so do the challenges faced by customers. Navigating the complexities of travel can be overw...

05 Jun 2023

NEWS

RAYA CX Opens New Site in Riyadh to Expand its Presence in Saudi Arabia

August 22, 2024
By Raya CX

Riyadh, Saudi Arabia – June 4, 2023. RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer...

30 May 2023

NEWS

RAYA CX Achieves Remarkable Q1 2023 Earnings: Revenue Soars by 76.1% YoY

May 30, 2023
By Raya CX

We are thrilled to share the impressive financial performance of RAYA CX for the first quarter of 2023. Our company has experienced a...

22 May 2023

USE CASES

How Post-call Analytics Solution is Key to Enhancing CX and Operational Efficiency

July 4, 2023
By Raya CX

Background on RAYA CXRAYA CX, a global outsourcer specializing in customer experience management, strives to provide exceptional servic...

20 May 2023

USE CASES

How Real-time Call Analysis & Agent Assistant with Speech Analysis Solution Unlocks Results

August 14, 2024
By Raya CX

Self-service Virtual AgentsRAYA CX is a leading global outsourcer that provides exceptional customer experience solutions to various in...

14 May 2023

USE CASES

Enhancing Customer Experience with Predictive Analysis in Self-Service Virtual Agents

July 29, 2024
By Raya CX

Why Use Predictive Analysis?In today's fast-paced digital era, contact centers strive to deliver exceptional customer experiences while...

30 Mar 2023

CASE STUDIES

Uncover the CX and DX Strategy Behind RAYA CX’s High Levels of Customer Happiness

August 25, 2024
By Raya CX

Happy customer service is the cornerstone of any successful business. We all want to achieve it, but how do we get there, maintain it...

21 Mar 2023

NEWS, PRESS RELEASES

IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

August 25, 2024
By Raya CX

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the...

15 Mar 2023

NEWS

RAYA CX Welcomes its New CEO Ahmed Aboulezz

August 8, 2024
By Raya CX

RAYA CX gladly announces the appointment of our new CEO, Ahmed Aboulezz. Ahmed Aboulezz has over 20+ years of experience in customer...

Posts by Raya CX