22 Feb 2024 BLOGS IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List June 27, 2024 By Raya CX For the fourth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by th...Continue reading
18 Feb 2024 BLOGS Customer Happiness Recipe: The Perfect Blend of CX Ingredients February 18, 2024 By Raya CX Creating a delightful customer experience is like crafting a mouthwatering recipe that leaves a lasting impression. Just as a chef ca...Continue reading
24 Jan 2024 INFOGRAPHICS How AI is Revolutionizing CX and Reducing Costs to Bring You Big Wins in BPM and BPO March 27, 2024 By Raya CX In the ever-evolving landscape of business, staying ahead of the curve is crucial for success. The convergence of artificial inte...Continue reading
14 Dec 2023 INFOGRAPHICS Navigating Turbulent Times: 11 Tips for a Strong CX Strategy in Times of Crises December 14, 2023 By Raya CX In the face of unforeseen challenges and disruptions, maintaining a strong customer experience (CX) strategy is crucial for businesse...Continue reading
04 Dec 2023 NEWS David Rickard, Partner at Everest Group’s Statement on RAYA CX PEAK Recognition December 4, 2023 By Raya CX Insightful Reflections from David Rickard, Partner at Everest Group, as RAYA CX is recognized as a Major Contender and Star Performer...Continue reading
30 Nov 2023 NEWS RAYA CX Achieves Remarkable Q3 2023 Earnings: Revenue Soars by 61.6% YoY November 30, 2023 By Raya CX RAYA CX’s Q3 2023 earnings report has been published and we’re livid about the results! We’ve seen year-on-year growth across all fig...Continue reading
27 Nov 2023 NEWS, PRESS RELEASES RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023 November 27, 2023 By Raya CX Recognized for the 3rd consecutive year and one of only 3 chosen star performers in EMEA. Cairo, Egypt – November 27, 2023 – RAYA CX, ...Continue reading
26 Oct 2023 BLOGS, INFOGRAPHICS UAE E-commerce: CX Unlocks Opportunities October 26, 2023 By Raya CX The UAE is known as a shopping haven from luxury brands to exclusive items and everything in between. It’s a shopping addict's dream....Continue reading
17 Aug 2023 NEWS RAYA CX Achieves Incredible H1 2023 Earnings: Revenue Soars by 68.4% YoY August 17, 2023 By Raya CX RAYA CX’s H1 2023 earnings report has been published and we’re ecstatic about the results! We’ve seen year-on-year growth across all ...Continue reading
26 Jul 2023 RCX GUIDE Our 9-Step RCX Guide to Seamlessly Solve Travel Customer Pain Points July 26, 2023 By Raya CX As the travel industry continues to evolve, so do the challenges faced by customers. Navigating the complexities of travel can be overw...Continue reading