Raya CX, Author at RAYA CX

19 Mar 2024

RAYA CX Achieves Impressive FY 2023 Earnings: Revenue Soars by 60% YoY

March 19, 2024
By Raya CX

RAYA CX has just released its FY 2023 financial report, and we're thrilled with the results! We've witnessed substantial year-on-year...

29 Feb 2024

Unforgettable CX Journeys

David Rickard on AI in Europe on Unforgettable CX Journeys

August 19, 2024
By Raya CX

Episode 1: How AI is Creating Unforgettable CX Journeys in Europe with insights from David Rickard ...

22 Feb 2024

BLOGS

IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List

June 27, 2024
By Raya CX

For the fourth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by th...

18 Feb 2024

BLOGS

Customer Happiness Recipe: The Perfect Blend of CX Ingredients

August 15, 2024
By Raya CX

Customer happiness is the cornerstone of any thriving business. Creating a delightful customer experience is like crafting a mouthwat...

24 Jan 2024

INFOGRAPHICS

How AI is Revolutionizing CX and Reducing Costs to Bring You Big Wins in BPM and BPO

March 27, 2024
By Raya CX

In the ever-evolving landscape of business, staying ahead of the curve is crucial for success. The convergence of artificial inte...

14 Dec 2023

INFOGRAPHICS

Navigating Turbulent Times: 11 Tips for a Strong CX Strategy in Times of Crises

August 14, 2024
By Raya CX

In the face of unforeseen challenges and disruptions, maintaining a strong customer experience (CX) strategy is crucial for businesse...

04 Dec 2023

NEWS

David Rickard, Partner at Everest Group’s Statement on RAYA CX PEAK Recognition

August 12, 2024
By Raya CX

Insightful Reflections from Everest Partner David Rickard, as RAYA CX is recognized as a Major Contender and Star Performer in Everes...

30 Nov 2023

NEWS

RAYA CX Achieves Remarkable Q3 2023 Earnings: Revenue Soars by 61.6% YoY

November 30, 2023
By Raya CX

RAYA CX’s Q3 2023 earnings report has been published and we’re livid about the results! We’ve seen year-on-year growth across all fig...

27 Nov 2023

NEWS, PRESS RELEASES

RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023

August 12, 2024
By Raya CX

Recognized for the 3rd consecutive year and one of only 3 chosen star performers in EMEA. Cairo, Egypt – November 27, 2023 – RAYA CX, ...

26 Oct 2023

BLOGS, INFOGRAPHICS

UAE E-commerce: CX Unlocks Opportunities

August 12, 2024
By Raya CX

The UAE is known as a shopping haven from luxury brands to exclusive items and everything in between. It’s a shopping addict's dream....

Posts by Raya CX