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Posts by Raya CX

Home » Articles Posted by Raya CX (Page 11)
10 Jan 2021
CASE STUDIES

RAYA CC’s WFH Model Exploits Egypt’s Resilient Infrastructure

  • November 28, 2021
  • By author-avatar Raya CX
Unlike many other countries in different regions, Egypt adapted immensely, succeeding in a smooth WFH transition and migrating 50-85% o...

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06 Jan 2021
NEWS

RAYA CC Received ICT-NCF Certification From ITIDA

  • May 21, 2021
  • By author-avatar Raya CX
In recent years, technology and digitalization have left a great impact on Egypt to follow the competency national model and cope with ...

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10 Dec 2020
WHITEPAPERS

Driving European Customer Experience Excellence Whitepaper

  • May 21, 2021
  • By author-avatar Raya CX
Raya continues the delivery of customer experience services to its clients across Europe. As a legacy player that has been supporting E...

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02 Dec 2020
BLOGS

How To Stand Out Your MCommerce Business In 2021

  • May 21, 2021
  • By author-avatar Raya CX
Mentioning eCommerce regularly as a well-known term doesn't take retailers' or consumers' by surprise anymore, yet the fascination from...

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08 Nov 2020
PRESS RELEASES

RAYA Launches Its Project To Enhance Employment Skills For Students

  • May 21, 2021
  • By author-avatar Raya CX
RAYA Contact Center launches its project to enhance employment skills for university students in cooperation with “Alashanak Ya Baladi”...

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18 Aug 2020
BLOGS

Ensuring Olympic Gold Medal-Worthy CX in Fintech Outsourcing Solutions

  • August 22, 2024
  • By author-avatar Raya CX
Lessons from the 2024 Olympics  The 2024 Paris Olympics have ended, the world’s greatest athletes competed for gold, and there are...

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21 Jul 2020
NEWS

Raya Contact Center re-certified for the 13th year in a row by COPC

  • December 6, 2023
  • By author-avatar Raya CX
Raya Contact Center is proud to announce COPC re-certification for the 13th year in a row, reflecting our commitme...

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14 Jun 2020
NEWS

Raya Contact Center Follows The Guidelines Approved By Who And The Egyptian Government Across Sites

  • December 6, 2023
  • By author-avatar Raya CX
We would like to start out by saying 'Thank You' for everything our employees are currently doing to help us meet ...

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15 Oct 2019
NEWS

Why is Egypt an attractive location for multinational ict companies?

  • December 6, 2023
  • By author-avatar Raya CX
Egypt's successful efforts to carve a niche as a regional hub for technology and innovation, and attract multinati...

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  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • SOCIAL IMPACT
      • Empower Your Future Program
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • AI IN CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
    • INFORMATION TECHNOLOGY OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • FINTECH & BFSI
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT & PUBLIC SERVICE
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    • BLOGS
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    • USE CASES
    • WHITEPAPERS
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    • INTERVIEWS
      • Unforgettable CX Journeys
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