RCX RESOURCES | Page 6 of 12

22 Aug

RAYA CX Signs a Strategic Partnership Agreement with Zain KSA to Manage its CX in KSA

November 26, 2024
By Raya CX

RAYA Customer Experience, a subsidiary of Raya Holding for Financial Investments, announced that it has signed a strategic partnership ...

18 Aug

BLOGS

3 Ways Great CX can Solve Major Startup Challenges

December 9, 2024
By Raya CX

Customer experience outsourcing is important to any company but when it comes to startups it’s a whole other ballpark. Startups have a ...

16 Aug

NEWS

RAYA CX H1 2022 Earnings: Note from the CEO

September 8, 2022
By Raya CX

RAYA CX’s H1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, “I’m glad to see the year-on-year growth across all ...

15 Aug

BLOGS, WEBINARS

Top 5 Tips to Humanizing Technology for Incredible Customer Experiences

December 26, 2024
By Raya CX

Customer Experience was at the forefront of our recent webinar, 'Humanizing Technology to Drive the Future of Retail,' which featured #...

02 Aug

INTERVIEWS

Refky on RAYA CX’s Transformation Growth and Expansions in ICT Magazine

July 1, 2024
By Raya CX

RAYA CX CEO, Ahmed Refky was interviewed in the July issue of ICT Business Magazine. This special issue is dedicated to the IT and tele...

31 Jul

BLOGS, CASE STUDIES

RAYA CX Chatbot Ray in the IAOP Spotlight

March 28, 2023
By Raya CX

We’re proud to have our very own chatbot Ray featured in the member spotlight by the International Association of Outsourcing Professio...

19 Jun

NEWS

RAYA CX and Palm Hills Developments Celebrating a Successful 5-Year Partnership of CX Excellence

June 19, 2022
By Raya CX

This month RAYA CX and Palm Hills Developments celebrated their 5-year partnership going strong with the attendance of the VP of Client...

14 Jun

WEBINARS

Sam Hanna on CX Challenges, Data, and Technology in Interview with CX Live

June 15, 2022
By Raya CX

Watch our CRO, Sam Hanna share his insights on the main CX challenges, the importance of data analytics as well as many CX issues in an...

08 Jun

NEWS

Raya CX gets certified by COPC for the 15th year in a row

December 10, 2024
By Raya CX

We are proud to be COPC call center certified for the 15th year in a row! The COPC certification is the most prestigious recognition in...

06 Jun

INTERVIEWS

Refky on the transformation of the BPM Industry and the Key to RAYA CX’s Success

March 27, 2024
By Raya CX

In an interview on the show Shoghl 3ali on the Egyptian channel CBC with host Dina Abdelkarim, our CEO, Ahmed Refky shed light on the t...