RCX RESOURCES | Page 13 of 14

26 Jan

BLOGS

RAYA Contact Center’s Innovation in BDC Gets Global Recognition

February 8, 2026
By Raya CX

RAYA Contact Center Wins Best Automotive Customer Service Provider from The Global Automotive Awards for its 2020 Performance. Despi...

10 Jan

CASE STUDIES

RAYA CC’s WFH Model Exploits Egypt’s Resilient Infrastructure

November 28, 2021
By Raya CX

Unlike many other countries in different regions, Egypt adapted immensely, succeeding in a smooth WFH transition and migrating 50-85% o...

06 Jan

NEWS

RAYA CC Received ICT-NCF Certification From ITIDA

May 21, 2021
By Raya CX

In recent years, technology and digitalization have left a great impact on Egypt to follow the competency national model and cope with ...

10 Dec

WHITEPAPERS

Driving European Customer Experience Excellence Whitepaper

May 21, 2021
By Raya CX

Raya continues the delivery of customer experience services to its clients across Europe. As a legacy player that has been supporting E...

09 Dec

Uncategorized

Raya CX Exclusive Success Snapshot | Powering One of Egypt’s Largest Fintech Ecosystems

December 11, 2025
By Raya CX

At Raya CX, we are proud to operate one of the largest and fastest-scaling fintech support hubs in the region, delivered seamlessly fro...

02 Dec

BLOGS

How To Stand Out Your MCommerce Business In 2021

May 21, 2021
By Raya CX

Mentioning eCommerce regularly as a well-known term doesn't take retailers' or consumers' by surprise anymore, yet the fascination from...

08 Nov

PRESS RELEASES

RAYA Launches Its Project To Enhance Employment Skills For Students

May 21, 2021
By Raya CX

RAYA Contact Center launches its project to enhance employment skills for university students in cooperation with “Alashanak Ya Baladi”...

21 Jul

NEWS

Raya Contact Center Company re-certified for the 13th year in a row by COPC

February 8, 2026
By Raya CX

Raya Contact Center Company is proud to announce COPC re-certification for the 13th year in a row, reflecting our commitment and except...

14 Jun

NEWS

Raya Contact Center Follows The Guidelines Approved By Who And The Egyptian Government Across Sites

December 6, 2023
By Raya CX

We would like to start out by saying 'Thank You' for everything our employees are currently doing to help us meet the challenges create...

15 Oct

NEWS

Why is Egypt an attractive location for multinational ICT companies?

December 25, 2024
By Raya CX

Egypt's successful efforts to carve a niche as a regional hub for technology and innovation, and attract multinational ICT companies ar...