Raya CX Exclusive Success Snapshot | Powering 150% Growth for a Leading Kuwaiti Foodservice Giant

For the past decade, Raya CX has been the customer experience backbone for one of Kuwait’s most prominent foodservice conglomerates, a major Kuwaiti company operating across globally recognized 5 top Fast Food Brands

Over the years, this partnership has transformed into a fully scaled, high-performance CX operation delivered from Egypt, supporting millions of customer interactions while driving measurable revenue uplift and operational excellence.

What began as a modest setup has rapidly evolved into a 180-FTE powerhouse achieving 150% operational growth in just one year, while enabling the client to expand its digital, delivery, and service ecosystem across Kuwait.