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BLOGS

HomeArchive by Category "BLOGS" (Page 3)
31 Jul
BLOGS, CASE STUDIES

RAYA CX Chatbot Ray in the IAOP Spotlight

  • March 28, 2023
  • By author-avatar Raya CX
We’re proud to have our very own chatbot Ray featured in the member spotlight by the International Association of Outsourcing Professio...

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Artificial Intelligence Myths vs Facts
19 Apr
BLOGS, INFOGRAPHICS

Artificial Intelligence Myths vs Facts

  • July 18, 2024
  • By author-avatar Raya CX
We’re debunking the biggest myths that riddle AI through our infographic! Know the facts that tackle these common misconceptions and ho...

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Omnichannel Solution: Why It's Crucial for Your Business
17 Mar
BLOGS, INFOGRAPHICS

Can’t Keep Track of Your Customers: Why an Omnichannel is the Solution

  • January 15, 2025
  • By author-avatar Raya CX
Omnichannel platforms are highly talked about, but do you really need an omnichannel solutions, and why is it so important? It can be d...

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17 Feb
BLOGS

The Best of the Best Companies that Leverage CX Personalization to Dominate

  • February 17, 2022
  • By author-avatar Raya CX
When it comes to personalization people may think of customized products or using a customer’s name when addressing them. However, it g...

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راية لخدمات مراكز الاتصال والأفضل لإدارة تجارب العملاء في المملكة العربية السعودية
27 Jan
BLOGS, INFOGRAPHICS

How Saudi Arabia is leading the Digital Transformation Race

  • March 3, 2025
  • By author-avatar Raya CX
Check out our infographic on Saudi Arabia’s 2030 digital transformation vision in numbers. 🇸🇦 SA’s end goal is to become one of the wo...

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23 Nov
BLOGS

Don’t Make Your Black Friday’s CX Notoriously Bad Like Rebecca Black’s “Friday”

  • January 17, 2022
  • By author-avatar Raya CX
Black Friday comes around every year and customers are bombarded with deals, offers and massive discounts. However, it does come at a m...

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12 Oct
BLOGS, INFOGRAPHICS

Meet the Different Chatbots Transforming the Fintech and Banking Industry

  • September 11, 2022
  • By author-avatar Raya CX
Research has shown that the banking sector is most suited to an immediate rollout of chatbots compared to other industries due to more ...

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15 Aug
BLOGS

How You Can Use Content Moderation To Protect Your Business

  • September 8, 2022
  • By author-avatar Raya CX
In today’s world, marketing and audience acquisition are ever-changing spheres. This dynamic phenomenon is largely down to the world of...

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Automotive Customer Service Provider Award
26 Jan
BLOGS

RAYA Contact Center’s Innovation in BDC Gets Global Recognition

  • January 30, 2025
  • By author-avatar Raya CX
RAYA Contact Center Wins Best Automotive Customer Service Provider from The Global Automotive Awards for its 2020 Performance. Despi...

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02 Dec
BLOGS

How To Stand Out Your MCommerce Business In 2021

  • May 21, 2021
  • By author-avatar Raya CX
Mentioning eCommerce regularly as a well-known term doesn't take retailers' or consumers' by surprise anymore, yet the fascination from...

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RAYA Customer Experience provides next-generation BPO and CX on behalf of clients across various verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

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  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • SOCIAL IMPACT
      • Empower Your Future Program
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • AI IN CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
    • INFORMATION TECHNOLOGY OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • FINTECH & BFSI
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT & PUBLIC SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • USE CASES
    • WHITEPAPERS
    • PRESS RELEASES
    • INTERVIEWS
      • Unforgettable CX Journeys
    • WEBINARS
    • NEWS
    • INFOGRAPHICS
    • RCX GUIDE
  • CAREERS
    • JOIN RAYA CX
  • GET IN TOUCH
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