Raya CX, Author at RAYA CX

09 Feb

Our Easy 9-Step Guide on How to Personalize Customer Experiences

February 10, 2022
By Raya CX

Want to personalize customer experiences to increase sales 📈 and gain customer loyalty❓ Follow our simple RCX Guide on #personalizatio...

27 Jan

BLOGS, INFOGRAPHICS

How Saudi Arabia is leading the Digital Transformation Race

March 20, 2022
By Raya CX

Check out our infographic on Saudi Arabia’s 2030 digital transformation vision in numbers. 🇸🇦 SA’s end goal is to become one of the wo...

27 Dec

PRESS RELEASES

Ahmed Refky Interview with Ahram Alaraby UAE on Gulf Expansion

December 27, 2021
By Raya CX

"Our acquisition of Gulf CX is a step towards leadership in the Gulf market…" As 2021 comes to a close, a year in which the business ...

29 Nov

PRESS RELEASES

Raya CX Featured in Oxford Business Group’s In-Depth Report on Egypt’s Digital Transformation

November 30, 2021
By Raya CX

The Oxford Business Group (OBG) report highlights Egypt’s ongoing efforts to curb the pandemic’s effects on the economy and the key pla...

23 Nov

BLOGS

Don’t Make Your Black Friday’s CX Notoriously Bad Like Rebecca Black’s “Friday”

January 17, 2022
By Raya CX

Black Friday comes around every year and customers are bombarded with deals, offers and massive discounts. However, it does come at a m...

17 Nov

CASE STUDIES

Uplifting a Leading American Quick Service Restaurants’ CX During the Pandemic in only 10 Months

September 12, 2022
By Raya CX

The pandemic has had a monumental effect on people, businesses, and industries all over the world. The quick-service restaurant sector ...

04 Nov

NEWS, PRESS RELEASES

RCX Unveils its 22 Strategy: Ready for the Metaverse, Ready for Anything!

September 25, 2023
By Raya CX

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. The main strategic goal was push...

12 Oct

BLOGS, INFOGRAPHICS

Meet the Different Chatbots Transforming the Fintech and Banking Industry

September 11, 2022
By Raya CX

Research has shown that the banking sector is most suited to an immediate rollout of chatbots compared to other industries due to more ...

03 Oct

PRESS RELEASES

RAYA CXers Dazzle at the 16th Annual 2021 Contact Center World Awards

August 11, 2024
By Raya CX

RCX is proud to announce that the RAYA CXers shined at the Contact Center World (CCW) 16th Annual EMEA awards on September 30th. Two of...

16 Sep

PRESS RELEASES

Raya CX Recognized by Everest Group as an Aspirant in CXM in EMEA

January 15, 2025
By Raya CX

Raya Customer Experience secured a position in Everest Group’s 2021 Customer Experience Management (CXM) PEAK Matrix® Assessment. Gaini...

Posts by Raya CX