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Posts by Raya CX

HomeArticles Posted by Raya CX (Page 3)
How AI is Revolutionizing CX and Reducing Costs to Bring You Big Wins in BPM and BPO
24 Jan
INFOGRAPHICS

How AI is Revolutionizing CX and Reducing Costs to Bring You Big Wins in BPM and BPO

  • March 27, 2024
  • By author-avatar Raya CX
In the ever-evolving landscape of business, staying ahead of the curve is crucial for success. The convergence of artificial intell...

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CX Strategy in Crisis: 11 Tips to Navigate Tough Times
14 Dec
INFOGRAPHICS

Navigating Turbulent Times: 11 Tips for a Strong CX Strategy in Times of Crises

  • August 14, 2024
  • By author-avatar Raya CX
In the face of unforeseen challenges and disruptions, maintaining a strong customer experience (CX) strategy is crucial for businesses ...

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Everest Partner David Rickard Comments on Raya CX PEAK Recognition
04 Dec
NEWS

David Rickard, Partner at Everest Group’s Statement on RAYA CX PEAK Recognition

  • January 15, 2025
  • By author-avatar Raya CX
Insightful Reflections from Everest Partner David Rickard, as RAYA CX is recognized as a Major Contender and Star Performer in Everest ...

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30 Nov
NEWS

RAYA CX Achieves Remarkable Q3 2023 Earnings: Revenue Soars by 61.6% YoY

  • November 30, 2023
  • By author-avatar Raya CX
RAYA CX’s Q3 2023 earnings report has been published and we’re livid about the results! We’ve seen year-on-year growth across all figur...

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RAYA CX: Major Contender & Star Performer in Everest CXM 2023
27 Nov
NEWS, PRESS RELEASES

RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023

  • August 12, 2024
  • By author-avatar Raya CX
Recognized for the 3rd consecutive year and one of only 3 chosen star performers in EMEA. Cairo, Egypt – November 27, 2023 – RAYA CX, ...

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UAE E-commerce Outsourcing Infographic: CX Unlocks Growth
26 Oct
BLOGS, INFOGRAPHICS

UAE E-commerce: CX Unlocks Opportunities

  • January 14, 2025
  • By author-avatar Raya CX
The UAE is known as a shopping haven from luxury brands to exclusive items and everything in between. It’s a shopping addict's dream. K...

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17 Aug
NEWS

RAYA CX Achieves Incredible H1 2023 Earnings: Revenue Soars by 68.4% YoY

  • August 17, 2023
  • By author-avatar Raya CX
RAYA CX’s H1 2023 earnings report has been published and we’re ecstatic about the results! We’ve seen year-on-year growth across all fi...

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9-Step RCX Guide to Solving Travel Customer Pain Points
26 Jul
RCX GUIDE

Our 9-Step RCX Guide to Seamlessly Solve Travel Customer Pain Points

  • January 23, 2025
  • By author-avatar Raya CX
As the travel industry continues to evolve, so do the challenges faced by customers. Navigating the complexities of travel can be overw...

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RAYA CX Expands in Saudi Arabia with New Call Center in Riyadh
05 Jun
NEWS

RAYA CX Opens New Site in Riyadh to Expand its Presence in Saudi Arabia

  • August 22, 2024
  • By author-avatar Raya CX
Riyadh, Saudi Arabia – June 4, 2023. RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer s...

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30 May
NEWS

RAYA CX Achieves Remarkable Q1 2023 Earnings: Revenue Soars by 76.1% YoY

  • May 30, 2023
  • By author-avatar Raya CX
We are thrilled to share the impressive financial performance of RAYA CX for the first quarter of 2023. Our company has experienced a s...

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© 2025 - RAYA CUSTOMER EXPERIENCE, All Rights Reserved.
  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • SOCIAL IMPACT
      • Empower Your Future Program
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • AI IN CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
    • INFORMATION TECHNOLOGY OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • FINTECH & BFSI
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT & PUBLIC SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • USE CASES
    • WHITEPAPERS
    • PRESS RELEASES
    • INTERVIEWS
      • Unforgettable CX Journeys
    • WEBINARS
    • NEWS
    • INFOGRAPHICS
    • RCX GUIDE
  • CAREERS
    • JOIN RAYA CX
  • GET IN TOUCH
  • INVESTOR RELATIONS
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