Raya CX, Author at RAYA CX

18 Feb

BLOGS

Customer Happiness Recipe: The Perfect Blend of CX Ingredients

August 15, 2024
By Raya CX

Customer happiness is the cornerstone of any thriving business. Creating a delightful customer experience is like crafting a mouthwater...

24 Jan

INFOGRAPHICS

How AI is Revolutionizing CX and Reducing Costs to Bring You Big Wins in BPM and BPO

March 27, 2024
By Raya CX

In the ever-evolving landscape of business, staying ahead of the curve is crucial for success. The convergence of artificial intell...

14 Dec

INFOGRAPHICS

Navigating Turbulent Times: 11 Tips for a Strong CX Strategy in Times of Crises

August 14, 2024
By Raya CX

In the face of unforeseen challenges and disruptions, maintaining a strong customer experience (CX) strategy is crucial for businesses ...

04 Dec

NEWS

David Rickard, Partner at Everest Group’s Statement on RAYA CX PEAK Recognition

January 15, 2025
By Raya CX

Insightful Reflections from Everest Partner David Rickard, as RAYA CX is recognized as a Major Contender and Star Performer in Everest ...

30 Nov

NEWS

RAYA CX Achieves Remarkable Q3 2023 Earnings: Revenue Soars by 61.6% YoY

November 30, 2023
By Raya CX

RAYA CX’s Q3 2023 earnings report has been published and we’re livid about the results! We’ve seen year-on-year growth across all figur...

27 Nov

NEWS, PRESS RELEASES

RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023

August 12, 2024
By Raya CX

Recognized for the 3rd consecutive year and one of only 3 chosen star performers in EMEA. Cairo, Egypt – November 27, 2023 – RAYA CX, ...

26 Oct

BLOGS, INFOGRAPHICS

UAE E-commerce: CX Unlocks Opportunities

January 14, 2025
By Raya CX

The UAE is known as a shopping haven from luxury brands to exclusive items and everything in between. It’s a shopping addict's dream. K...

17 Aug

NEWS

RAYA CX Achieves Incredible H1 2023 Earnings: Revenue Soars by 68.4% YoY

August 17, 2023
By Raya CX

RAYA CX’s H1 2023 earnings report has been published and we’re ecstatic about the results! We’ve seen year-on-year growth across all fi...

26 Jul

RCX GUIDE

Our 9-Step RCX Guide to Seamlessly Solve Travel Customer Pain Points

January 23, 2025
By Raya CX

As the travel industry continues to evolve, so do the challenges faced by customers. Navigating the complexities of travel can be overw...

05 Jun

NEWS

RAYA CX Opens New Site in Riyadh to Expand its Presence in Saudi Arabia

August 22, 2024
By Raya CX

Riyadh, Saudi Arabia – June 4, 2023. RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer s...

Posts by Raya CX