Raya CX, Author at RAYA CX

04 Dec 2023

David Rickard, Partner at Everest Group’s Statement on RAYA CX PEAK Recognition

August 12, 2024
By Raya CX

Insightful Reflections from Everest Partner David Rickard, as RAYA CX is recognized as a Major Contender and Star Performer in Everes...

30 Nov 2023

NEWS

RAYA CX Achieves Remarkable Q3 2023 Earnings: Revenue Soars by 61.6% YoY

November 30, 2023
By Raya CX

RAYA CX’s Q3 2023 earnings report has been published and we’re livid about the results! We’ve seen year-on-year growth across all fig...

27 Nov 2023

NEWS, PRESS RELEASES

RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023

August 12, 2024
By Raya CX

Recognized for the 3rd consecutive year and one of only 3 chosen star performers in EMEA. Cairo, Egypt – November 27, 2023 – RAYA CX, ...

26 Oct 2023

BLOGS, INFOGRAPHICS

UAE E-commerce: CX Unlocks Opportunities

August 12, 2024
By Raya CX

The UAE is known as a shopping haven from luxury brands to exclusive items and everything in between. It’s a shopping addict's dream....

17 Aug 2023

NEWS

RAYA CX Achieves Incredible H1 2023 Earnings: Revenue Soars by 68.4% YoY

August 17, 2023
By Raya CX

RAYA CX’s H1 2023 earnings report has been published and we’re ecstatic about the results! We’ve seen year-on-year growth across all ...

26 Jul 2023

RCX GUIDE

Our 9-Step RCX Guide to Seamlessly Solve Travel Customer Pain Points

July 26, 2023
By Raya CX

As the travel industry continues to evolve, so do the challenges faced by customers. Navigating the complexities of travel can be overw...

05 Jun 2023

NEWS

RAYA CX Opens New Site in Riyadh to Expand its Presence in Saudi Arabia

August 22, 2024
By Raya CX

Riyadh, Saudi Arabia – June 4, 2023. RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer...

30 May 2023

NEWS

RAYA CX Achieves Remarkable Q1 2023 Earnings: Revenue Soars by 76.1% YoY

May 30, 2023
By Raya CX

We are thrilled to share the impressive financial performance of RAYA CX for the first quarter of 2023. Our company has experienced a...

22 May 2023

USE CASES

How Post-call Analytics Solution is Key to Enhancing CX and Operational Efficiency

July 4, 2023
By Raya CX

Background on RAYA CXRAYA CX, a global outsourcer specializing in customer experience management, strives to provide exceptional servic...

20 May 2023

USE CASES

How Real-time Call Analysis & Agent Assistant with Speech Analysis Solution Unlocks Results

August 14, 2024
By Raya CX

Self-service Virtual AgentsRAYA CX is a leading global outsourcer that provides exceptional customer experience solutions to various in...

Posts by Raya CX