23 May 2024 BLOGS Enhancing Customer Experience through AI-driven CX: Bringing Innovation and Human Connection Together November 5, 2024 By Raya CX We are pleased to share this guest blog post written by Aishwarya Barjatya, Practice Director, and Rishav Kumar, Senior Analyst at Ev...Continue reading
19 May 2024 NEWS Strong Q1 2024 Results! August 6, 2024 By Raya CX RAYA CX has just released its Q1 2024 financial report, and we're happy with the results! We've witnessed substantial year-on-year gr...Continue reading
08 May 2024 INFOGRAPHICS Elevating Real Estate CX Through AI-Powered Personalization August 6, 2024 By Raya CX Real estate CX is a critical component of success in the complex and competitive industry. Every interaction matters, and staying ahe...Continue reading
19 Apr 2024 NEWS, PRESS RELEASES Raya Customer Experience Announces Appointment of Alaa ElKhishen as Chief Executive Officer August 8, 2024 By Raya CX Cairo, Egypt, 17th of April 2024: Raya Customer Experience (RCX), a leading BPO company, is pleased to announce the appointment of Al...Continue reading
19 Mar 2024 NEWS RAYA CX Achieves Impressive FY 2023 Earnings: Revenue Soars by 60% YoY March 19, 2024 By Raya CX RAYA CX has just released its FY 2023 financial report, and we're thrilled with the results! We've witnessed substantial year-on-year...Continue reading
29 Feb 2024 BLOGS, NEWS Raya is a Certified Top Employer 2024! October 30, 2024 By Madlen zaki We're thrilled to announce that Raya CX has been certified as a Top Employer 2024 by the prestigious Top Employers Institute. This ...Continue reading
29 Feb 2024 Unforgettable CX Journeys David Rickard on AI in Europe on Unforgettable CX Journeys August 19, 2024 By Raya CX Episode 1: How AI is Creating Unforgettable CX Journeys in Europe with insights from David Rickard ...Continue reading
22 Feb 2024 BLOGS IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List June 27, 2024 By Raya CX For the fourth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by th...Continue reading
18 Feb 2024 BLOGS Customer Happiness Recipe: The Perfect Blend of CX Ingredients August 15, 2024 By Raya CX Customer happiness is the cornerstone of any thriving business. Creating a delightful customer experience is like crafting a mouthwat...Continue reading
24 Jan 2024 INFOGRAPHICS How AI is Revolutionizing CX and Reducing Costs to Bring You Big Wins in BPM and BPO March 27, 2024 By Raya CX In the ever-evolving landscape of business, staying ahead of the curve is crucial for success. The convergence of artificial inte...Continue reading