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RCX RESOURCES

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Raya CX: Re-certified to COPC CX Standard for Contact Centers -17 years
01 Jul
NEWS

RAYA CX gets certified by COPC for the 17th year in a row

  • August 6, 2024
  • By author-avatar Raya CX
We are proud to be COPC Contact Centers certified for the 17th year in a row! The COPC certification is the most prestigious recognitio...

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Predictive customer experience for Business Growth.
12 Jun
BLOGS

Flex to Impress: Scaling Customer Experience Through Adaptability

  • August 8, 2024
  • By author-avatar Raya CX
Customer demands and market landscapes shift rapidly. To thrive, businesses must be agile and proactive. Technology and workforce needs...

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AI-Driven CX: Enhancing Customer Experience with Innovation
23 May
BLOGS

Enhancing Customer Experience through AI-driven CX: Bringing Innovation and Human Connection Together

  • November 5, 2024
  • By author-avatar Raya CX
We are pleased to share this guest blog post written by Aishwarya Barjatya, Practice Director, and Rishav Kumar, Senior Analyst at Ever...

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RAYA CX has just remarkable revenue released its Q1 2024
19 May
NEWS

Strong Q1 2024 Results!

  • August 6, 2024
  • By author-avatar Raya CX
RAYA CX has just released its Q1 2024 financial report, and we're happy with the results! We've witnessed substantial year-on-year grow...

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Real Estate CX
08 May
INFOGRAPHICS

Elevating Real Estate CX Through AI-Powered Personalization

  • August 6, 2024
  • By author-avatar Raya CX
Real estate CX is a critical component of success in the complex and competitive industry. Every interaction matters, and staying ahead...

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Alaa ElKhishen joins Raya CX as CEO, bringing leadership from Webhelp Egypt and Majorek UK.
19 Apr
NEWS, PRESS RELEASES

Raya Customer Experience Announces Appointment of Alaa ElKhishen as Chief Executive Officer

  • August 8, 2024
  • By author-avatar Raya CX
Cairo, Egypt, 17th of April 2024: Raya Customer Experience (RCX), a leading BPO company, is pleased to announce the appointment of Alaa...

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19 Mar
NEWS

RAYA CX Achieves Impressive FY 2023 Earnings: Revenue Soars by 60% YoY

  • March 19, 2024
  • By author-avatar Raya CX
RAYA CX has just released its FY 2023 financial report, and we're thrilled with the results! We've witnessed substantial year-on-year g...

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Top Employer Egypt 2024: RAYA Recognized
29 Feb
BLOGS, NEWS

Raya is a Certified Top Employer 2024!

  • December 25, 2024
  • By author-avatar Madlen zaki
We're thrilled to announce that Raya CX has been certified as a Top Employer Egypt 2024 by the prestigious Top Employers Institute. T...

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David Rickard on AI in Europe on Unforgettable CX Journeys
29 Feb
Unforgettable CX Journeys

David Rickard on AI in Europe on Unforgettable CX Journeys

  • August 19, 2024
  • By author-avatar Raya CX
Episode 1: How AI is Creating Unforgettable CX Journeys in Europe with insights from David Rickard ...

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Raya CX for BPO is a leader in the IAOP 2024 Global outsourcing 100 companies
22 Feb
BLOGS

IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List

  • June 27, 2024
  • By author-avatar Raya CX
For the fourth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by th...

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© 2025 - RAYA CUSTOMER EXPERIENCE, All Rights Reserved.
  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • SOCIAL IMPACT
      • Empower Your Future Program
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • AI IN CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
    • INFORMATION TECHNOLOGY OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • FINTECH & BFSI
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT & PUBLIC SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • USE CASES
    • WHITEPAPERS
    • PRESS RELEASES
    • INTERVIEWS
      • Unforgettable CX Journeys
    • WEBINARS
    • NEWS
    • INFOGRAPHICS
    • RCX GUIDE
  • CAREERS
    • JOIN RAYA CX
  • GET IN TOUCH
  • INVESTOR RELATIONS
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