GAMING SOLUTIONS
RAYA CX
GAMING SOLUTIONS
We provide video game outsourcing services to games companies to earn competitive advantages through customer service, content moderation, and digital enablement that add value to the player’s CX journey.
Games-as-a-Service (GaaS) is playing a significant role in boosting the global market, and gaming companies are poised to accelerate their hyper-growth.
The sheer complexity of developing games and the need for committed collaboration to move the needle in game development phases from concept to deployment paves the way for RAYA CX gaming solutions expertise to support AI and Bots, increasing player controllable activities, and player loyalty and reactivation.
To provide top-notch CX to players throughout their journey, we focus on player self-service, social media support, email support, and player analytics. Having a dedicated team of game experts in place that are ready to efficiently face incoming challenges and finding reliable outsourcing partners leave gaming companies in a better place with an increasing rate of more loyal gaming enthusiasts.
RAYA CX ADDS VALUE
TO THE PLAYER CX JOURNEY
PLAYER
SELF-SERVICE
PLAYER
SOCIAL SUPPORT
PLAYER
EXPERIENCE
PLAYER
ASSISTED SERVICES
PLAYER
ANALYTICS
PLAYER
LOYALTY & REACTIVATION
A LOOK AT OUR SOLUTIONS
RAYA IS YOUR BRIDGE THAT BRINGS AN EXCITING, EXCEPTIONAL, AND ELEVATED SHOPPING EXPERIENCE TO YOUR CUSTOMERS.
FEATURED RESOURCES
22
Feb
2024
IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List
For the fourth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list.
The recognition is given by th...
18
Feb
2024
Customer Happiness Recipe: The Perfect Blend of CX Ingredients
Creating a delightful customer experience is like crafting a mouthwatering recipe that leaves a lasting impression. Just as a chef ca...
24
Jan
2024
How AI is Revolutionizing CX and Reducing Costs to Bring You Big Wins in BPM and BPO
In the ever-evolving landscape of business, staying ahead of the curve is crucial for success.
The convergence of artificial inte...