GAMING SOLUTIONS
RAYA CX
GAMING SOLUTIONS
We provide video game outsourcing services to games companies to earn competitive advantages through customer service, content moderation, and digital enablement that add value to the player’s CX journey.
Games-as-a-Service (GaaS) is playing a significant role in boosting the global market, and gaming companies are poised to accelerate their hyper-growth.
The sheer complexity of developing games and the need for committed collaboration to move the needle in game development phases from concept to deployment paves the way for RAYA CX gaming solutions expertise to support AI and Bots, increasing player controllable activities, and player loyalty and reactivation.
To provide top-notch CX to players throughout their journey, we focus on player self-service, social media support, email support, and player analytics. Having a dedicated team of game experts in place that are ready to efficiently face incoming challenges and finding reliable outsourcing partners leave gaming companies in a better place with an increasing rate of more loyal gaming enthusiasts.
RAYA CX ADDS VALUE
TO THE PLAYER CX JOURNEY
PLAYER
SELF-SERVICE
PLAYER
SOCIAL SUPPORT
PLAYER
EXPERIENCE
PLAYER
ASSISTED SERVICES
PLAYER
ANALYTICS
PLAYER
LOYALTY & REACTIVATION
A LOOK AT OUR SOLUTIONS
RAYA IS YOUR BRIDGE THAT BRINGS AN EXCITING, EXCEPTIONAL, AND ELEVATED SHOPPING EXPERIENCE TO YOUR CUSTOMERS.
FEATURED RESOURCES
30
Nov
2023
RAYA CX Achieves Remarkable Q3 2023 Earnings: Revenue Soars by 61.6% YoY
RAYA CX’s Q3 2023 earnings report has been published and we’re livid about the results! We’ve seen year-on-year growth across all fig...
27
Nov
2023
RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023
Recognized for the 3rd consecutive year and one of only 3 chosen star performers in EMEA.
Cairo, Egypt – November 27, 2023 – RAYA CX, ...
26
Oct
2023
UAE E-commerce: CX Unlocks Opportunities
The UAE is known as a shopping haven from luxury brands to exclusive items and everything in between. It’s a shopping addict's dream....