Raya CX, Author at RAYA CX

23 May 2024

Enhancing Customer Experience through AI-driven CX: Bringing Innovation and Human Connection Together

November 5, 2024
By Raya CX

We are pleased to share this guest blog post written by Aishwarya Barjatya, Practice Director, and Rishav Kumar, Senior Analyst at Ev...

19 May 2024

NEWS

Strong Q1 2024 Results!

August 6, 2024
By Raya CX

RAYA CX has just released its Q1 2024 financial report, and we're happy with the results! We've witnessed substantial year-on-year gr...

08 May 2024

INFOGRAPHICS

Elevating Real Estate CX Through AI-Powered Personalization

August 6, 2024
By Raya CX

Real estate CX is a critical component of success in the complex and competitive industry. Every interaction matters, and staying ahe...

19 Apr 2024

NEWS, PRESS RELEASES

Raya Customer Experience Announces Appointment of Alaa ElKhishen as Chief Executive Officer

August 8, 2024
By Raya CX

Cairo, Egypt, 17th of April 2024: Raya Customer Experience (RCX), a leading BPO company, is pleased to announce the appointment of Al...

19 Mar 2024

NEWS

RAYA CX Achieves Impressive FY 2023 Earnings: Revenue Soars by 60% YoY

March 19, 2024
By Raya CX

RAYA CX has just released its FY 2023 financial report, and we're thrilled with the results! We've witnessed substantial year-on-year...

29 Feb 2024

Unforgettable CX Journeys

David Rickard on AI in Europe on Unforgettable CX Journeys

August 19, 2024
By Raya CX

Episode 1: How AI is Creating Unforgettable CX Journeys in Europe with insights from David Rickard ...

22 Feb 2024

BLOGS

IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List

June 27, 2024
By Raya CX

For the fourth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by th...

18 Feb 2024

BLOGS

Customer Happiness Recipe: The Perfect Blend of CX Ingredients

August 15, 2024
By Raya CX

Customer happiness is the cornerstone of any thriving business. Creating a delightful customer experience is like crafting a mouthwat...

24 Jan 2024

INFOGRAPHICS

How AI is Revolutionizing CX and Reducing Costs to Bring You Big Wins in BPM and BPO

March 27, 2024
By Raya CX

In the ever-evolving landscape of business, staying ahead of the curve is crucial for success. The convergence of artificial inte...

14 Dec 2023

INFOGRAPHICS

Navigating Turbulent Times: 11 Tips for a Strong CX Strategy in Times of Crises

August 14, 2024
By Raya CX

In the face of unforeseen challenges and disruptions, maintaining a strong customer experience (CX) strategy is crucial for businesse...

Posts by Raya CX