GAMING SOLUTIONS
RAYA CX
GAMING SOLUTIONS
We provide video game outsourcing services to games companies to earn competitive advantages through customer service, content moderation, and digital enablement that add value to the player’s CX journey.
Games-as-a-Service (GaaS) is playing a significant role in boosting the global market, and gaming companies are poised to accelerate their hyper-growth.
The sheer complexity of developing games and the need for committed collaboration to move the needle in game development phases from concept to deployment paves the way for RAYA CX gaming solutions expertise to support AI and Bots, increasing player controllable activities, and player loyalty and reactivation.
To provide top-notch CX to players throughout their journey, we focus on player self-service, social media support, email support, and player analytics. Having a dedicated team of game experts in place that are ready to efficiently face incoming challenges and finding reliable outsourcing partners leave gaming companies in a better place with an increasing rate of more loyal gaming enthusiasts.
RAYA CX ADDS VALUE
TO THE PLAYER CX JOURNEY
PLAYER
SELF-SERVICE
PLAYER
SOCIAL SUPPORT
PLAYER
EXPERIENCE
PLAYER
ASSISTED SERVICES
PLAYER
ANALYTICS
PLAYER
LOYALTY & REACTIVATION
A LOOK AT OUR SOLUTIONS
RAYA IS YOUR BRIDGE THAT BRINGS AN EXCITING, EXCEPTIONAL, AND ELEVATED SHOPPING EXPERIENCE TO YOUR CUSTOMERS.
FEATURED RESOURCES
21
Jul
2020
Raya Contact Center re-certified for the 13th year in a row by COPC
Raya Contact Center is proud to announce COPC re-certification for the 13th year in a row, reflecting our commitme...
14
Jun
2020
Raya Contact Center Follows The Guidelines Approved By Who And The Egyptian Government Across Sites
We would like to start out by saying 'Thank You' for everything our employees are currently doing to help us meet ...
15
Oct
2019
Why is Egypt an attractive location for multinational ict companies?
Egypt's successful efforts to carve a niche as a regional hub for technology and innovation, and attract multinati...