BLOGS | RAYA CX

24 Feb

BLOGS, NEWS

IAOP® Recognizes RAYA CX a Leader in the 2025 Global 100 Outsourcing List

February 25, 2025
By Raya CX

Raya CX Recognized as a Leader in IAOP’s Global Outsourcing 100 for the 5th Consecutive Year Raya Customer Experience (Raya CX) is p...

12 Jan

BLOGS, NEWS

Orange & Raya CX Collaboration: A New Era of Telecom Excellence and CX Innovation

February 11, 2025
By Raya CX

We are thrilled to announce a dynamic partnership poised to reshape how businesses engage with customers through CX innovation. The off...

22 Dec

BLOGS

Top Emerging Customer Experience Trends in the Gulf Region

February 11, 2025
By Raya CX

We are pleased to share this guest blog post written by Aishwarya Barjatya, Practice Director, and Akshara Vaidhyanathan, Senior Analy...

27 Nov

BLOGS

Customer Centricity: Transforming Call Centers into CX Powerhouses

December 3, 2024
By Raya CX

Customer centricity is a term thrown around often but what does it really mean for CX providers and how can it transform your business....

18 Sep

BLOGS

Hyper-Personalization in E-Commerce: Knowing Your Customers Better Than They Know Themselves

December 22, 2024
By Raya CX

Experiences are everywhere, but truly great ones are memorable. When shopping online customers have preferences and need options, custo...

18 Aug

BLOGS

Ensuring Olympic Gold Medal-Worthy CX in Fintech Outsourcing Solutions

December 18, 2024
By Raya CX

Lessons from the 2024 Olympics The 2024 Paris Olympics have ended, the world’s greatest athletes competed for gold, and there are v...

17 Jul

BLOGS

Jet-Set with Tech: Transforming Customer Experience in the Travel Industry

July 18, 2024
By Raya CX

Ready, set, go! And you can’t go without the right customer experience. The travel industry has been booming for years after Covid and ...

12 Jun

BLOGS

Flex to Impress: Scaling Customer Experience Through Adaptability

August 8, 2024
By Raya CX

Customer demands and market landscapes shift rapidly. To thrive, businesses must be agile and proactive. Technology and workforce needs...

23 May

BLOGS

Enhancing Customer Experience through AI-driven CX: Bringing Innovation and Human Connection Together

November 5, 2024
By Raya CX

We are pleased to share this guest blog post written by Aishwarya Barjatya, Practice Director, and Rishav Kumar, Senior Analyst at Ever...

29 Feb

BLOGS, NEWS

Raya is a Certified Top Employer 2024!

December 25, 2024
By Raya CX

We're thrilled to announce that Raya CX has been certified as a Top Employer Egypt 2024 by the prestigious Top Employers Institute. T...