BLOGS | RAYA CX

27 Nov 2024

Customer Centricity: Transforming Call Centers into CX Powerhouses

December 3, 2024
By Raya CX

Customer centricity is a term thrown around often but what does it really mean for CX providers and how can it transform your busines...

18 Sep 2024

BLOGS

Hyper-Personalization in E-Commerce: Knowing Your Customers Better Than They Know Themselves

September 26, 2024
By Raya CX

Experiences are everywhere, but truly great ones are memorable. When shopping online customers have preferences and need options, cus...

18 Aug 2024

BLOGS

Ensuring Olympic Gold Medal-Worthy CX in Fintech Outsourcing Solutions

December 18, 2024
By Raya CX

Lessons from the 2024 Olympics The 2024 Paris Olympics have ended, the world’s greatest athletes competed for gold, and there are...

17 Jul 2024

BLOGS

Jet-Set with Tech: Transforming Customer Experience in the Travel Industry

July 18, 2024
By Raya CX

Ready, set, go! And you can’t go without the right customer experience. The travel industry has been booming for years after Covid an...

12 Jun 2024

BLOGS

Flex to Impress: Scaling Customer Experience Through Adaptability

August 8, 2024
By Raya CX

Customer demands and market landscapes shift rapidly. To thrive, businesses must be agile and proactive. Technology and workforce nee...

23 May 2024

BLOGS

Enhancing Customer Experience through AI-driven CX: Bringing Innovation and Human Connection Together

November 5, 2024
By Raya CX

We are pleased to share this guest blog post written by Aishwarya Barjatya, Practice Director, and Rishav Kumar, Senior Analyst at Ev...

29 Feb 2024

BLOGS, NEWS

Raya is a Certified Top Employer 2024!

October 30, 2024
By Madlen zaki

We're thrilled to announce that Raya CX has been certified as a Top Employer 2024 by the prestigious Top Employers Institute. This ...

22 Feb 2024

BLOGS

IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List

June 27, 2024
By Raya CX

For the fourth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by th...

18 Feb 2024

BLOGS

Customer Happiness Recipe: The Perfect Blend of CX Ingredients

August 15, 2024
By Raya CX

Customer happiness is the cornerstone of any thriving business. Creating a delightful customer experience is like crafting a mouthwat...

26 Oct 2023

BLOGS, INFOGRAPHICS

UAE E-commerce: CX Unlocks Opportunities

August 12, 2024
By Raya CX

The UAE is known as a shopping haven from luxury brands to exclusive items and everything in between. It’s a shopping addict's dream....