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WE CREATE EXPERIENCES
WE BUILD UNFAILING BRAND LOYALTY TO OUR BUSINESS PARTNERS
LARGEST MARKET EXPERIENCE IN THE REGION
Pioneered the industry more than 20 years ago being the first call center in Egypt
CONTINUOUS IMPROVEMENT LATEST TECH ADOPTION
We’ve been driven by high innovation, hence our continuous growth across 2 decades
STRONG PARTNERSHIPS
With our Clients as well as our vendors and stakeholders.
VAST REGIONAL CAPABILITIES
Top EMEA regional player, providing European, North African and Middle Eastern Languages and dialects
FLEXIBILITY
We realize today’s business challenges and always follow a winning operating model for all parties.
OUR HISTORY
WE’RE NOT JUST A CONTACT CENTER
WE PROVIDE CUSTOMER EXPERIENCE MANAGEMENT SOLUTIONS
TO IMPROVE BRAND LOYALTY
What They Say About Us
“RAYA CX has expanded its presence to the GCC and invested in digital technologies as well as building its CX advisory services, which will leave them well-positioned to serve clients looking for an end-to-end CX solution.”
“With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals”
“Your participation demonstrates a commitment to excellence and continuous improvement that is the hallmark of the outsourcing industry.”
“These were good initiatives taken during the crisis to manage the situation. You worked well on employee satisfaction, and your CSAT scores improved, as did employee experience scores.”
