CALL CENTER OUTSOURCE AND CXM SERVICES
Award-winning outsourced customer and technical support in 15+ languages from 14 locations
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YOUR CUSTOMER EXPERIENCE REIMAGINED THROUGH OUR
AWARD-WINNING CALL CENTER OUTSOURCE SERVICES

RAYA CX is dedicated to shaping the future of call center outsource and customer experience (CX) through advanced top-notch technologies. With a relentless focus on excellence and innovation, RAYA CX combines decades of industry expertise with forward-thinking strategies to deliver unparalleled value to clients worldwide.

Raya CX for Call Center Outsource and CXM Services

CUSTOMER
SERVICE

Raya CX for Call Center Outsourcing and Technical Support

TECHNICAL
SUPPORT

Raya CX boosts client collections through call center outsourcing

COLLECTIONS

Raya CX boosts client inside sales through call center outsourcing

INSIDE
SALES

Raya CX boosts client telemarketing through call center outsourcing

TELEMARKETING

Raya CX boosts client lead generations through call center outsourcing

LEAD
GENERATION

Raya CX for Call Center Outsource and back office

BACK
OFFICE

Raya CX for Call Center Outsource, CX CONSULTANCY & MANAGEMENT

CX CONSULTANCY
& MANAGEMENT

Building Customer Loyalty with Raya CX Call Center Outsourcing
DIGITALLY TRANSFORMING WITH YOU AND FOR YOU
Technology has driven companies and nations to evolve and digitally transform. And we’ve evolved too.
RAYA CX is digitally transforming to give customers the best experience possible. We’re there at every touchpoint, whether phone, webchat, email, social media, live chat, chatbot, WhatsApp, or any digital channel.
Whatever the current or future channels, we’ll be there to serve your customers because we’re constantly advancing and evolving. Meet your customers where they are and exceed their expectations.

BUILDING UNFAILING CUSTOMER LOYALTY AND BRAND ADVOCACY TO HELP YOU GROW EXPONENTIALLY.

GROW NOW
YOUR INDUSTRY IS OURS
With deep experience in countless industries from government, retail and e-commerce, automotive, F&B, Fintech, healthcare, banking, and many others, we give you an edge above your competition.
Our experts offer CX and contact management consultancy and call center outsource services to guarantee every customer has a positive experience. Knowing your industry as our own helps us map the customer journey and provide efficient customer service that saves you both time and money.
Raya CX for CXM Services
Raya CX for CXM Services
Raya CX for CXM Services
YOUR CUSTOMER JOURNEY DESIGN
Our process is simple but tailored to you and effectively solves your problems. We provide an end-to-end CX and call center outsource solution that puts your customers at the heart of every decision.
Raya CX for Contact Center Outsourcing and CXM Services

CX
CONSULTANCY

Understanding your customer experience problems and pain points while sharing our industry expertise.
Raya CX for Contact Center Outsourcing and CXM Services
CUSTOMER
JOURNEY MAPPING
Pinpointing your customers’ experience across all your touchpoints and mapping the best journey.
Raya CX for Contact Center Outsourcing and CXM Services
YOUR
SOLUTION
Creating the solution tailored to you and your customers’ requirements factoring in the service models, human talent, and technology needed to design a seamless CX.
CREATING THE PERFECT BALANCE BETWEEN HUMAN TALENT AND ADVANCED TECHNOLOGY TO ENSURE A SEAMLESS CUSTOMER JOURNEY.
START YOUR CUSTOMER JOURNEY