SHAPING WORLD-CLASS CUSTOMER EXPERIENCES

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Digital business and AI services for the most innovative Saudi companies

BUILT FOR THE UAE. READY FOR THE FUTURE.

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Smart CX and digital solutions designed for high-growth UAE companies

OUR CX SOLUTIONS

Flexible customer experience (CX) solutions built around your business needs

راية لخدمات مراكز الاتصالات والأفضل لإدارة تجارب العملاء في المملكة العربية السعودية

CONTACT CENTER
OPERATIONS

Multilingual, outsourced customer and technical support delivered by highly trained agents across our regional and global delivery hubs.

راية لخدمات مراكز الاتصال والأفضل لإدارة تجارب العملاء في المملكة العربية السعودية

CX DIGITAL
SERVICES

AI-powered and omnichannel CX solutions that combine automation, analytics, and human expertise to drive loyalty, efficiency, and growth.

TECHNOLOGY
& IT SERVICES

End-to-end IT outsourcing solutions that support business continuity, system performance, and digital infrastructure through skilled teams and scalable delivery models.

WORKFORCE
& HR SERVICES

Flexible HR outsourcing solutions covering recruitment, onboarding, payroll, and workforce administration, allowing you to focus on growth while we manage people operations.

BUSINESS
ASSET SOLUTIONS

Smart leasing and rental services that provide access to essential equipment and technology without heavy capital investment, enabling agility, scalability, and cost control.

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For the sixth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list.

2031
VISION READY

Supporting the uaes national vision!

At Raya CX, we align with We the UAE 2031, supporting the nation’s focus on economic competitiveness, digital transformation, and world-class government and business services.

Through AI-powered, omnichannel, and human-centered CX solutions, we contribute to building a future-ready economy, enhancing service excellence, and positioning the UAE as a global leader in digital and customer experience innovation.

WhatsApp Image 2026-02-09 at 12.13.04 PM (3) copy

RAYA CX Signs a Strategic Partnership Agreement with GENESYS in UAE

Raya CX is a Preferred Genesys Ascend Partner and the #1 CX BPO in the GCC, uniting Genesys Cloud CX with 25 years of CX expertise. Supported by 400+ domain SMEs, we design, implement, and optimize AI-driven customer journeys grounded in real operational experience. As part of the Ascend ecosystem, we help enterprises accelerate digital transformation, boost ROI, and deliver future-ready CX at scale across the GCC and beyond.

TURN EVERY INTERACTION INTO A TRUSTED, LOYALTY-DRIVEN EXPERIENCE WITH RAYA CX

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RAYA CX Opens a New Site in One Tower in Dubai to Expand it’s Presence Across UAE

Raya CX has expanded its UAE footprint with the opening of a new site at One Tower in Dubai, reinforcing its commitment to serving the region’s growing CX demand. This strategic expansion strengthens Raya CX’s presence in the UAE, enhances proximity to key clients, and supports scalable, high-quality CX delivery as the company continues to grow across the GCC.

OUR CX
CAPABILITIES

We blend cutting-edge technology with skilled human expertise to deliver exceptional customer experiences.

We provide outsourced customer and technical support in 15+ languages. delivering award-winning services through our advanced global delivery centers spanning four continents.

CLIENTS

YEARS EXPERIENCE

LANGUAGES SUPPORTED

Raya CX, a leading BPO and Call Center company, is ISO certified

Raya CX, a leading BPO and Call Center company, is PCI- DSS compliant

Raya CX, an award-winning contact center, is certified TUV- SUD

Raya CX, an award-winning contact center, is an EU GDPR Compliant

DIGITAL CX
CAPABILITIES

Bring all customer touchpoints and platforms together in a single, unified CXM solution.

Our omnichannel CXM approach helps you meet evolving customer expectations and stay ahead in a competitive market.

By leveraging advanced AI and data-driven insights, we optimize workflows and enable more personalized, efficient customer interactions that strengthen loyalty and trust.

CHATBOTS
AUTOMATION
OMNICHANNEL
DATA ANALYTICS

A GLIMPSE ABOUT RAYA CX

RAYA CX provides advanced BPO and customer experience solutions to clients across diverse industries. Since 2001, the company has supported Fortune 500 organizations worldwide through customer service, technical support, and digital CX operations.

Contact center services, digital CX, AI and automation
Global boutique with 15 sites, KSA, Egypt, UAE, Oman, Poland, UK and USA
8,000+ brand ambassadors
Operations in 15 Languages

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RAYA CX

IS A RECOGNIZED INDUSTRY LEADER BY

RAYA CX, a leading BPO company, was recognized as a Star Performer in the Everest Group Peak Matrix for CXM in EMEA

RAYA CX, a leading BPO company, was recognized as a Major Contender in the Everest Group Peak Matrix for CXM in EMEA

Raya CX, an award-winning contact center, is listed among the 50 MENA Leaders companies by Gulf News

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DUBAI

The One Tower, Sheikh Zayed Road,
Barsha Heights, Dubai, UAE

Email: hello@rayacx.com
Careers Email: careers@rayacx.com
Phone: +971 55 157 8851