TURNING EVERYDAY INTERACTIONS INTO LASTING TRUST

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Consistent, high-quality customer experiences that strengthen brand reputation and credibility.

BUILT TO SCALE AS YOUR BUSINESS GROWS

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Flexible CX solutions that adapt to changing demand without compromising quality.

OUR CX SOLUTIONS

Adaptable customer experience (CX) solutions designed to fit your unique business requirements

راية لخدمات مراكز الاتصالات والأفضل لإدارة تجارب العملاء في المملكة العربية السعودية

CONTACT CENTER
OPERATIONS

Provide outsourced customer and tech support through multilingual teams trained to represent your brand, supported by regional and global delivery hubs.

راية لخدمات مراكز الاتصال والأفضل لإدارة تجارب العملاء في المملكة العربية السعودية

CX DIGITAL
SERVICES

Deliver AI-enabled omnichannel experiences by combining automation and data insights with human expertise to improve performance, loyalty, and growth.

TECHNOLOGY
& IT SERVICES

Seamless IT outsourcing solutions designed to maintain operational stability, enhance system reliability, and support digital environments through expert teams and scalable service models.

WORKFORCE
& HR SERVICES

Flexible HR outsourcing solutions that manage recruitment, onboarding, payroll, and workforce administration, enabling you to streamline people operations and focus on strategic priorities.

BUSINESS
ASSET SOLUTIONS

Leasing and rental services that give businesses access to essential equipment and technology without large upfront investments, supporting agility, scalability, and cost efficiency.

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For the sixth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list.

2040
VISION READY

Supporting OMANs national vision!

At Raya CX, we align with Oman Vision 2040, supporting national priorities of economic diversification, digital transformation, and service excellence across public and private sectors.

Through human-centered and AI-enabled CX solutions, we help organizations enhance operational efficiency and deliver future-ready customer experiences that drive sustainable growth.

Build trust and loyalty through every customer interaction with Raya CX.

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OUR CX
CAPABILITIES

We combine advanced technology with expert human talent to create outstanding customer experiences.

We deliver outsourced customer and technical support in 15+ languages. providing award-winning services through our global network of delivery centers across four continents.

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CLIENTS

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YEARS EXPERIENCE

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LANGUAGES SUPPORTED

Raya CX, a leading BPO and Call Center company, is ISO certified

Raya CX, a leading BPO and Call Center company, is PCI- DSS compliant

Raya CX, an award-winning contact center, is certified TUV- SUD

Raya CX, an award-winning contact center, is an EU GDPR Compliant

DIGITAL CX
CAPABILITIES

We connect every customer touchpoint and platform into one seamless, end-to-end CX ecosystem.

Our omnichannel CXM approach enables you to meet rising customer expectations while staying competitive in a fast-evolving market.

Powered by advanced AI and data-driven insights, we streamline workflows and deliver more personalized, efficient customer interactions, building stronger relationships, loyalty, and trust.

CHATBOTS
AUTOMATION
OMNICHANNEL
DATA ANALYTICS

A GLIMPSE ABOUT RAYA CX

Raya CX delivers advanced BPO and customer experience solutions across multiple industries. Since 2001, the company has partnered with Fortune 500 organizations globally, supporting customer service, technical support, and digital CX operations.

End-to-end contact center services, digital CX, AI, and automation.
15 global delivery sites across the UAE, Egypt, KSA, Oman, Poland, UK, and the USA
8,000+ trained brand ambassadors
Operations in 15 languages

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RAYA CX

FIND THE CXM PLAN BEST SUITED FOR YOU RIGHT AWAY!

RAYA CX, a leading BPO company, was recognized as a Star Performer in the Everest Group Peak Matrix for CXM in EMEA

RAYA CX, a leading BPO company, was recognized as a Major Contender in the Everest Group Peak Matrix for CXM in EMEA

Raya CX, an award-winning contact center, is listed among the 50 MENA Leaders companies by Gulf News

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OMAN

Knowledge Oasis, Al Rusayl,
Muscat, Sultanate of Oman

Email: hello@rayacx.com
Careers Email: careers@rayacx.com
Phone: +97 154 245 4636